Jonathan McAuley
Chico
Summary
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
6
6
years of professional experience
Work History
Barista / Barista Trainer
Starbucks
Chico
08.2021 - Current
- Crafted and served high-quality beverages, enhancing customer satisfaction.
- Delivered exceptional customer service in fast-paced environment, ensuring positive experiences.
- Assisted in training new baristas on beverage preparation techniques.
- Managed cash register transactions accurately and promptly.
- Educated customers about menu items and promotions effectively.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Streamlined beverage ordering process by actively listening to customer preferences and offering personalized recommendations.
Food Service Worker
Panda Express Restaurant
Chico
05.2020 - 01.2022
- Maintained cleanliness and sanitation of workstations and dining areas throughout shifts.
- Assisted customers with menu selections and provided excellent service during busy hours.
- Stocked supplies and ingredients to support daily kitchen operations and service needs.
- Followed food safety guidelines to ensure quality and compliance with health regulations.
- Trained new staff on food preparation techniques and customer service protocols effectively.
Education
Redwood Academy
Ukiah, CASkills
- Beverage preparation
- Cash handling
- Customer service
- Inventory management
- Menu knowledge
- Communication skills
- Problem solving
Timeline
Barista / Barista Trainer
Starbucks
08.2021 - Current
Food Service Worker
Panda Express Restaurant
05.2020 - 01.2022
Redwood Academy