Jonathan Maillet
Halifax,NS
Summary
A professional, charismatic, and self-directed individual with an excellent work ethic who is capable of working both individually and collaboratively.
Overview
7
7
years of professional experience
Work History
Senior Officer - ATIP Liaison
Immigration, Refugees and Citizenship Canada
Ottawa, ON
10.2024 - Current
- Serves as the liaison between ATIP and Immigration Operations Branch (IOB).
- Responsible for delivering ATIP requests for corporate information to relevant offices and program teams within IOB.
- Responsible for setting up relevant GCDocs folders and sending communications to IOB offices and program teams.
- Consolidates all input received from subject matter experts and delivers to ADMO and ATIP in a timely manner.
- Works with the IOB Anti-Racism, Equity, Diversity and Inclusion (AREDI) Champion and delivers AREDI initiatives and taskings.
- Attends Service Delivery and AREDI Working Group meetings.
- Aids the IOB DGO Senior Advisors with taskings and provides input to the Director General for approval.
Junior Advisor to the Director General
Immigration, Refugees and Citizenship Canada
Ottawa, ON
06.2022 - 10.2024
- Supported CN Directors in their Champion roles, including soliciting information and liaising with various stakeholders
- Assisted in writing and communicating information and tracking responses coming to and from the Director General's Office (DGO)..
- Aided in organizing, creating documentation and managing hospitality for various Senior Management meetings.
- Supported the Executive Assistants, Senior Advisors, and Director General in daily operations as required.
Temporary Duty Biometrics Officer
Immigration, Refugees and Citizenship Canada
Berlin, Germany
04.2022 - 05.2022
- Assisted with the Canada-Ukraine Authorization for Emergency Travel (CUAET) operation
- Greeted, assisted, and directed clients to Biometric operation stations
- Confirmed appointments, verified passports and other identity documentation
- Used the Global Case Management System (GCMS) to retrieve client information, and to ensure that client's accompanying family members had their respective applications and were grouped together
- Collected client's Biometrics in a timely manner
- Collected data using client surveys to help identify client behaviour as well as their estimated timeline for travel to Canada
Team Leader
Immigration, Refugees and Citizenship Canada
Sydney, NS
09.2021 - 04.2022
- Acted as Team Leader for the Temporary Resident to Permanent Resident pathways (TRPR) program
- Monitored and supervised a group of employees to achieve goals that contributed to the growth of the organization
- Managed the day-to-day activities and production of the team
- Motivated and inspired the team by creating a work environment that promoted positive communication, and productivity
- Conducted end-of-contract performance reviews and retention strategies
- Developed and implemented a timeline to achieve targets
Case Processing Agent
Immigration, Refugees and Citizenship Canada
Sydney, NS
03.2019 - 09.2021
- Reviewed, processed and assessed permanent resident applications to determine if clients met requirements for Immigration programs
- Exercised delegated authority and discretion when making decisions in accordance with regulations, policies and procedures in approving, granting, referring, and refusing applications
- Obtained and collected additional information through a variety of sources including outgoing correspondence to clients as well as maintained, verified and updated client records on information systems and databases to ensure program integrity
- Identified and referred cases of potential violation of Citizenship and Immigration Act and Regulations and reported information on trends of misrepresentation or non-compliance
Service Delivery Clerk
Immigration, Refugees and Citizenship Canada
Sydney, NS
10.2018 - 03.2019
- Sorted and filed documents according to established filing systems, located and retrieved documents from files as requested and maintained records of filed and removed materials
- Maintained and prepared reports from manual or electronic files, inventories, mailing lists and databases
- Performed general clerical duties according to the established procedures
Physiotherapist Assistant
Canadian Back Institution (CBI)
Sydney, Canada
05.2018 - 09.2018
- Greeted and directed patients to treatment areas
- Designed exercise plans for patient rehabilitation
- Set patients up with heat/ice and performed ultrasound and interferential current (IFC) therapy
- Provided reports to physiotherapist
Education
Indigenous Canada -
University of Alberta
12.2020
B.Sc - Human Kinetics (Advanced Major)
St. Francis Xavier University
Antigonish, N.S.04.2018
B.Sc - Human Nutrition
St. Francis Xavier University
Antigonish, N.S.04.2017
B.Sc - Human Nutrition
Cape Breton University
Sydney, N.S.04.2015
Skills
- Ability to work under pressure
- Adaptability
- Communication
- Computer Skills
- Conflict resolution
- Critical thinking
- Decision making
- Leadership
- Microsoft Office
- Problem solving
- Public speaking
- Teamwork
- Time management
References
- Hanna Foster, Senior Advisor to the Director General, Immigration, Refugees and Citizenship Canada, Hanna.Foster@cic.gc.ca
- Tara Lang, Director General (Centralized Network), Immigration, Refugees and Citizenship Canada, Tara.Lang@cic.gc.ca
- Lorraine MacKinnon, Manager at the Centralized Intake Office (CIO), Immigration, Refugees and Citizenship Canada, Lorraine.MacKinnon@cic.gc.ca
- Tanya Craig, Program Support Officer, Immigration, Refugees and Citizenship Canada, Tanya.Craig@cic.gc.ca
- Terri-Lynn Ivey, Program Support Officer, Immigration, Refugees and Citizenship Canada, Terri-Lynn.Ivey@cic.gc.ca
Hobbies and Interests
- Camping
- Hiking
- Cycling
- Running
- Weightlifting
- Photography
- Reading
Languages
- English
- French
Accomplishments
- Recipient of the Administration and Coordination Support for the 2023-24 Senior Assistant Deputy Minister Award of the Service Delivery Sector (IRCC)
- Recipient of the 2022 Night of Adventure (NOA) Grant - Fastest Known Time (FKT) on the East Coast Trail, St. John's, NFLD (August 2022). Completed the 336km East Coast Trail in a record time of 6 days 18 hours on-foot. Attracted media attention including a CBC Radio interview, an interview with the Cape Breton Post, a recorded podcast episode with the NOA Podcast, and a 45-minute in-person presentation at the NOA season premiere.
- Fastest Known Time (FKT) on the Seawall Trail located in Pleasant Bay, NS (October 2023). Successful in completing the 40km Seawall Trail in a record time of 12 hours 19 minutes. Garnered media attention, including two recorded podcasts with the Live Life In Tents and Night of Adventure podcasts.
- Fastest Known Time (FKT) on the Nepisiguit Migmaq Trail located in Bathurst, NB (November 2024). Successful in completing the 155km trail in a record time of 35 hours 5 minutes. Garnered media attention, including a presentation with Night of Adventure.
- Used & Abused Cabot Trail Cruise - $50 Cycle Challenge located in Baddeck, NS (July 2023). Successfully cycled the 300km Cabot Trail in 24-hours on a bicycle that cost less than $50. Raised awareness that top-of-the-line gear and equipment is not required for feats of endurance. Garnered media attention from CBC and the Cape Breton Post, including a Night of Adventure presentation.
Research
- Wallace Family Summer Internship, Antigonish, NS (May-August 2027) for food product and nutraceutical research and development.
- Human Kinetics Advanced Major, Antigonish, NS (August 2017 - May 2018). Project titled "The use of near-infrared spectroscopy (NIRS) to estimate maximal lactate steady-state (MLSS)."
Timeline
Senior Officer - ATIP Liaison
Immigration, Refugees and Citizenship Canada
10.2024 - Current
Junior Advisor to the Director General
Immigration, Refugees and Citizenship Canada
06.2022 - 10.2024
Temporary Duty Biometrics Officer
Immigration, Refugees and Citizenship Canada
04.2022 - 05.2022
Team Leader
Immigration, Refugees and Citizenship Canada
09.2021 - 04.2022
Case Processing Agent
Immigration, Refugees and Citizenship Canada
03.2019 - 09.2021
Service Delivery Clerk
Immigration, Refugees and Citizenship Canada
10.2018 - 03.2019
Physiotherapist Assistant
Canadian Back Institution (CBI)
05.2018 - 09.2018
Indigenous Canada -
University of Alberta
B.Sc - Human Kinetics (Advanced Major)
St. Francis Xavier University
B.Sc - Human Nutrition
St. Francis Xavier University
B.Sc - Human Nutrition
Cape Breton University
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