Jonathan Lozano
San Jose
Summary
Proactive Department Manager with 8 years of hands-on retail operations experience. Proficient in time management, budgeting, inventory, and merchandising, consistently driving sales goals and ensuring seamless Wellness department operations. Committed to optimizing business success and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Wellness Manager-Key Holder
Silver Creek Community Market By New Leaf
02.2021 - Current
- Maintained department inventory, pricing, merchandising, and labor costs to company standards.
- Managed opening/closing procedures and shift changes to uphold successful operation strategies.
- Resolved customer concerns, fostering loyalty through industry expertise and analytical approach.
- Developed and enforced department policies to enhance productivity and quality.
- Established team priorities, managed schedules, and monitored performance.
- Strategically managed departmental budgets and resources to maximize productivity and profitability.
Assistant Store Manager
The Vitaminshoppe
05.2019 - 02.2021
- Cultivated lasting client relationships through strong issue resolution and dynamic communication.
- Supervised and evaluated staff, guiding skill improvement, objective achievement, and professional advancement.
- Developed and distributed weekly work schedules, accommodating business demands and vacation requests.
- Mitigated business risks through staff collaboration and consistent performance assessment.
Assistant Vitamin/HBA Manager
Sprouts Farmer Market
09.2018 - 05.2019
- Administered budget implementations, employee reviews, training programs, schedules, and contract negotiations.
- Trained new employees on proper protocols and customer service standards.
- Oversaw inventory management, ordering precise stock, and executing corrective actions for profitability.
- Maintained well-controlled business inventory with minimal losses through solid monitoring and management structures.
Assistant Store Manager
The Vitaminshoppe
03.2017 - 09.2018
- Managed opening/closing procedures and recommended changes to enhance daily activity efficiency.
- Created and maintained safe and secure work environments.
- Supervised creation of engaging merchandise displays to capture customer attention.
- Coached sales associates on product specifications, sales incentives, and selling techniques, enhancing customer satisfaction.
- Monitored daily cash discrepancies, inventory shrinkage, and drive-offs.
Education
High School Diploma -
Pioneer High School
San Jose, CA07.2011
Skills
- Retail Management
- Order Management
- Inventory & Supply Management
- Time Management
- Budgeting & Financial Management
- Business Development & Planning
- Regulatory Compliance
- Product & Service Sales
- Staff Development
Timeline
Wellness Manager-Key Holder
Silver Creek Community Market By New Leaf
02.2021 - Current
Assistant Store Manager
The Vitaminshoppe
05.2019 - 02.2021
Assistant Vitamin/HBA Manager
Sprouts Farmer Market
09.2018 - 05.2019
Assistant Store Manager
The Vitaminshoppe
03.2017 - 09.2018
High School Diploma -
Pioneer High School
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