Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jonathan Lootens

Guelph,ON

Summary

Dynamic leader with proven expertise in project management and customer relations honed at Wellington Millwork Inc. Excelled in delivering projects that significantly enhanced revenue, leveraging skills in cost estimation and relationship building. Demonstrated exceptional ability to streamline operations and foster team collaboration, ensuring client satisfaction and repeat business at Tupelo Furniture & Design.

Overview

10
10
years of professional experience

Work History

Sales/Project Management Supervisor

Wellington Millwork Inc
02.2024 - 11.2024
  • Developed comprehensive project plans to outline scope, timelines, resources, and deliverables, for 6-10 projects on a monthly basis.
  • Estimated and created design and cost proposals, based on client/project needs.
  • Effectively managed change requests to minimize disruptions to ongoing projects.
  • Conducted thorough post-project evaluations for identifying areas of improvement and implementing lessons learned in future initiatives.
  • Delivered exceptional client service by proactively addressing concerns or issues that may arise during the course of a project.
  • Contributed to company growth by consistently delivering successful projects that increased revenue or reduced costs.
  • Built strong rapport with clients, leading to repeat business and referrals for new project opportunities.

Owner/Operator Manager

Tupelo Furniture & Design
08.2014 - 02.2024
  • Managed day-to-day business operations, including: initial client meetings, estimating, design proposals, material ordering and scheduling, fabrication of product, as well as final delivery/installation
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.

Education

Diploma - Architectural Millwork

Conestoga College Institute of Technology And Advanced Learning
Kitchener, None

Skills

  • Deadline oriented
  • Task delegation
  • Proactive approach
  • Project planning
  • Lean principles
  • Team collaboration
  • Verbal and written communication
  • Project tracking
  • Relationship building
  • Task prioritization

Languages

English
Native or Bilingual
French
Elementary
Spanish
Elementary

Timeline

Sales/Project Management Supervisor

Wellington Millwork Inc
02.2024 - 11.2024

Owner/Operator Manager

Tupelo Furniture & Design
08.2014 - 02.2024

Diploma - Architectural Millwork

Conestoga College Institute of Technology And Advanced Learning

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Jonathan Lootens