Jonathan Lam
Long Beach
Overview
7
7
years of professional experience
Work History
Rehabilitation Aide
Athletico Physical Therapy
Prairie Village, KS
09.2022 - 03.2023
- Assisted patients with exercises for muscular strength, mobility, balance, and others assigned by clinician.
- Prepared the clinic for treatment
- Maintained the cleanliness of the clinic.
- (Treatment floor, equipment, back rooms, front desk, etc.)
- Worked alongside the office manager.
- Other tasks included scheduling new and current patients, phone calls, faxes, copays, customer service, and etc.
Member Services Representative
Planet Fitness
Overland Park, KS
07.2021 - 09.2022
- Assisting in proper exercise instructions for members.
- Maintaining cleanliness of the club
- Providing members with quality customer service, in person and on phone
- Signing up new members
Chiropractic Receptionist
Huynh Family Chiropractic
Bakersfield, CA
05.2016 - 08.2018
- Scheduled patients and handled appointment confirmations along with helping to maintain an organized flow of the clinic.
- Verified insurance information and assisted with claims to ensure accurate billing.
- Updated and maintained accurate patient health records.
- Assisted patients at the front desk and over the phone, answering questions and providing a positive experience.
Education
Bachelor of Science - Exercise Science
Cleveland University of Chiropractic
Overland Park, KSSkills
- Flexible
- Quick adaptability
- Well diverse in customer service
- Background in Exercise Science
- Experienced physical therapy rehabilitation aide
- Clinical skills include performing chiropractic care, orthopedic/neurological exams, taking patient history, and documentation
Timeline
Rehabilitation Aide
Athletico Physical Therapy
09.2022 - 03.2023
Member Services Representative
Planet Fitness
07.2021 - 09.2022
Chiropractic Receptionist
Huynh Family Chiropractic
05.2016 - 08.2018
Bachelor of Science - Exercise Science
Cleveland University of Chiropractic