Jonathan Kurdian
13131 Whistler Ave
Summary
Results-driven professional excelling in customer service, financial reporting, and inventory management. Proven track record in client relationship management and consultative selling, driving repeat business and enhancing client satisfaction.
Overview
3
3
years of professional experience
Work History
Co-Owner
Eclipse Trading Cards
TBD
02.2026 - Current
- Acquired products from distributors at competitive prices for online and in-store sales.
- Facilitated client relationships to secure recurring orders.
- Coordinated financial reporting and budgeting processes to ensure accuracy and compliance.
Service Associate/Service BDC
Mercedes-Benz of Valencia
23355 Valencia Blvd
10.2024 - Current
- Assisted customers with vehicle inquiries and scheduled service appointments to enhance customer satisfaction.
- Managed service documentation and maintained accurate records.
- Coordinated with technicians to ensure timely follow-up with customers regarding service updates.
- Provided detailed product information and pricing to enhance customer understanding.
- Advised on internal processes, supporting pre-delivery inspections and used car write-ups to streamline operations.
- Achieved top performance in BDC department by executing outbound calls to engage potential clients.
Salesman
Universal City Nissan
3550 Cahuenga Blvd W
09.2023 - 07.2024
- Guided customers in selecting vehicles tailored to their needs and preferences, ensuring a personalized purchasing experience.
- Conducted product demonstrations to highlight vehicle features and benefits.
- Addressed customer inquiries through phone, email, and in-person interactions, fostering strong client relationships.
- Collaborated with team members to optimize sales strategies and inventory management.
- Delivered exceptional customer service, contributing to increased client satisfaction and loyalty.
Distributor
Valley Beverages
12.2022 - 08.2023
- Managed inventory levels to optimize product availability for customer demands.
- Coordinated client deliveries, ensuring adherence to schedules for timely service.
- Resolved customer inquiries on pricing, availability, and order status, enhancing client satisfaction.
Education
BBA - Business Management
California State University Northridge
18111 Nordhoff St, CA 9133005-2026
Skills
- Customer service
- Client relationship management
- Upselling techniques
- Sales reporting
- Project management
- Inventory management
Timeline
Co-Owner
Eclipse Trading Cards
02.2026 - Current
Service Associate/Service BDC
Mercedes-Benz of Valencia
10.2024 - Current
Salesman
Universal City Nissan
09.2023 - 07.2024
Distributor
Valley Beverages
12.2022 - 08.2023
BBA - Business Management
California State University Northridge