Jonathan Kabulo
Nepean,Canada
Summary
Compassionate and reliable professional with a diverse background in customer service, community support, and safety-focused roles. Experienced in working with diverse populations, maintaining professionalism in sensitive situations, and supporting individuals through clear communication and problem-solving. Strong ability to build trust, respond to challenges calmly, and contribute positively to team and community environments.
Overview
12
12
years of professional experience
Work History
Order Selector
SpartanNash
Fargo, North Dakota
08.2020 - 05.2023
- Selecting, storing, packing, and monitoring inventory of products and equipment.
- Ensuring orders are properly packaged for shipping & facilitating merchandise activities for stores.
- Performing tasks related to the shipping and transporting of customer orders.
Intern Detective
Conway Police Department
Conway, Arkansas
06.2019 - 07.2020
- Collected and organized critical evidence and facts to support multiple ongoing criminal cases, ensuring proper chain of custody and documentation for court proceedings.
- Conducted in-depth interviews and interrogations with suspects and witnesses to gather testimonies, clarify case details, and support investigations.
- Assisted senior detectives in obtaining search and arrest warrants, executing in compliance with legal procedures and departmental protocols.
- Drafted comprehensive reports, filed detailed forms, and maintained accurate records of investigative activities to facilitate case management.
- Conducted discreet surveillance operations to monitor suspects’ activities, providing actionable intelligence that contributed to successful case resolutions.
Asset Protection
Eviane African Market
Conway, Arkansas
01.2017 - 05.2019
- Gathered loss control data and compiled information into reports for submission to appropriate customers.
- Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
- Retrieved and analyzed CCTV footage to identify suspects, confirm theft incidents, and provide clear visual evidence for loss prevention reports and law enforcement.
- Responded calmly and effectively to emergency conditions, including safety hazards and threats to life or property.
Resident Assistant
Resident Assistant Housing
Conway, Arkansas
08.2015 - 12.2018
- Submits reports on infractions, violations, and safety issues.
- Planned, promoted, and facilitated engaging residence hall events and community-building activities to enhance student life and encourage resident participation.
- Informs residents about relevant campus and local activities.
- Manages front desk and signs students and visitors in according to security protocols.
- Organizes and directs regular floor meetings with residents.
Security Escort
Vlisco
Kinshasa, Democratic Republic of Congo
06.2011 - 08.2013
- Planned security for special and high-risk events, identified, investigated, and resolved security breaches.
- Responded to calls in both routine and emergency situations.
- Monitor access control, CCTV cameras, and the patrolled facility.
- Produced well-written reports detailing shoplifting and attempted theft.
Education
Criminology
University of Central Arkansas
Conway, AR12-2019
Graduate Certificate - Business Administration - Supply Chain & Management
Algonquin College
Ottawa12-2025
Graduate Certificate - School of Health Studies
Algonquin College
Ottawa08-2026
Skills
- Fluent in French, English and other African Languages
- Proficient in Microsoft Office (Excel, Word, PowerPoint, Access)
- Self-motivated: good at taking initiative and problem solving
- Great collaborative teamwork and leadership skills
- Great at following directions to assure best quality work
- Quick learner, attentive to details
- Report writing abilities
- Active listening
- Surveillance system
- Emergency response
- Investigation Technique
- Order fulfillment
- Heavy lifting
Activities / Organization
University of Central Arkansas Aug 2018 – May 2019
African Student Association - Vice President, Conway, Arkansas
- Organizing different social activities both on and off campus.
- Developed and delivered presentations, workshops, and cultural events to inform and enlighten other students about Africa’s diverse cultures, histories, and current issues.
- Educate, inform, and promote cultural diversity & awareness on campus and in the outside community.
- Engage in various opportunities for involvement, fundraising, and cultural events.
- Serve as advocates for the betterment of the African Diaspora.
University of Central Arkansas Aug 2016 – Aug 2018
French Club & Community - President, Conway, Arkansas
- Cultivate individual interest in the French culture through different aspects of media and daily life.
- Enriching students' knowledge of French culture on campus through educational workshops, film screenings, and cultural discussions, exposing to authentic traditions, cuisine, and customs.
- Encourage an interest in and an appreciation of the French language and its literature.
- Enhancing understanding of what it means to live in a French-speaking country.
- Organized and coordinated various social activities and cultural events on campus, such as French-themed dinners, language exchange meet-ups, and holiday celebrations, to engage members and promote cultural appreciation.
University of Central Arkansas Aug 2017 – Aug 2018
Golden Speaker & Writer Society - Vice President, Conway, Arkansas
- An interactive organization focused on developing students’ communication and writing abilities in a supportive, hands-on learning environment.
- Spend time learning and performing different techniques and activities of public speaking and improving writing skills.
Languages
English
Full Professional
French
Native or Bilingual
Timeline
Order Selector
SpartanNash
08.2020 - 05.2023
Intern Detective
Conway Police Department
06.2019 - 07.2020
Asset Protection
Eviane African Market
01.2017 - 05.2019
Resident Assistant
Resident Assistant Housing
08.2015 - 12.2018
Security Escort
Vlisco
06.2011 - 08.2013
Criminology
University of Central Arkansas
Graduate Certificate - Business Administration - Supply Chain & Management
Algonquin College
Graduate Certificate - School of Health Studies
Algonquin College