Fluent in both English and French, motivated and adaptable individual with strong organizational and teamwork skills. Eager to bring passion for learning, growing, and dedication for excellence to any role.
Overview
5
5
years of professional experience
Work History
Fire health and Safety Advisor
perpetual Health and safety
2024.10 - Current
Teach Individuals how to practice and take precautions to prevent fire-related incidents and ensure the safety of individuals and property in the event of a fire. It involves understanding fire risks, Buying fire prevention equipment, ensuring clear evacuation routes, and training people to respond effectively during a fire emergency.
Conducted comprehensive hazard analyses to identify potential risks, developing strategies to mitigate or eliminate them effectively.
Developed and maintained comprehensive safety documentation, including policies, procedures, training materials, and inspection checklists.
Sales/customer service
Telus
2020.05 - 2021.10
Selling products and services to customers. primarily focused on driving revenue, meeting sales targets, and building long-term relationships with customers.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Managed time efficiently in order to complete all tasks within deadlines.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Sales/customer service
Fluent homes
2020.03 - 2021.02
Lead Generation and Prospecting, Identifying potential customers who may have been interested in products, this involved marketing, networking and cold calling. Sales Presentations and Pitches Engaging with customers and presenting the value of the product or service in a way that meets their needs or solves their problems.
Worked flexible hours across night, weekend, and holiday shifts.
Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Business management - Majored in managing of hotel business and kitchen management
Nait
Edmonton, AB
04.2020
Skills
Attentive customer interaction
Skilled in managing unexpected challenges
Detail-oriented approach
Proficient in multitasking
Health and safety training
Relationship building
Strategic selling
Sales calls
Closing deals
Cold calling
Languages
English
Native or Bilingual
French
Full Professional
Timeline
Fire health and Safety Advisor
perpetual Health and safety
2024.10 - Current
Sales/customer service
Telus
2020.05 - 2021.10
Sales/customer service
Fluent homes
2020.03 - 2021.02
Business management - Majored in managing of hotel business and kitchen management
<ul><li>Direct Care & Individualized Support: Developed tailored Support and Care Plans for residents, achieving a 95% satisfaction rate by fostering trust and empowering residents towards self-sufficiency</li><li>Crisis Management & Behavior Monitoring: Reduced incidents by 40% through active monitoring and de-escalation techniques, promoting a safer environment for both residents and staff</li><li>Educational Planning & Activity Participation: Organized and led workshops on life skills, rights, and empowerment, supporting young people's educational and recreational engagement</li><li>Budget Oversight & Financial Planning: Managed resident-specific budgets, including clothing and recreational needs, ensuring compliance with financial plans and accurate documentation</li><li>Supervisory Role & Team Collaboration: Actively participated in staff meetings and supervision, contributing to a cohesive and supportive team environment</li><li>Health, Safety & Compliance: Conducted regular assessments to ensure all support services met safety standards, addressing issues such as sanitation, fire safety, and access to health services</li></ul> at McVerry Trust<ul><li>Direct Care & Individualized Support: Developed tailored Support and Care Plans for residents, achieving a 95% satisfaction rate by fostering trust and empowering residents towards self-sufficiency</li><li>Crisis Management & Behavior Monitoring: Reduced incidents by 40% through active monitoring and de-escalation techniques, promoting a safer environment for both residents and staff</li><li>Educational Planning & Activity Participation: Organized and led workshops on life skills, rights, and empowerment, supporting young people's educational and recreational engagement</li><li>Budget Oversight & Financial Planning: Managed resident-specific budgets, including clothing and recreational needs, ensuring compliance with financial plans and accurate documentation</li><li>Supervisory Role & Team Collaboration: Actively participated in staff meetings and supervision, contributing to a cohesive and supportive team environment</li><li>Health, Safety & Compliance: Conducted regular assessments to ensure all support services met safety standards, addressing issues such as sanitation, fire safety, and access to health services</li></ul> at McVerry Trust