JONATHAN GIOVANNI MENDEZ MARTINEZ
Hawthorne
Summary
Experienced cook and food service professional with a strong background in high-volume kitchen operations, customer service, and catering. Proven ability to work efficiently under pressure, support and train teammates, and maintain high standards of food quality. Experienced in grill, prep, smoker-style BBQ, vegan and vegetarian stations, and corporate catering events serving hundreds to thousands of guests.
Overview
10
10
years of professional experience
Work History
Delivery Driver and Customer Service
Palermo’s Pizza
Hawthorne, CA
01.2024 - Current
- Oversaw delivery operations and enhanced customer service through effective communication, both over the phone and in-person. Managed inventory by restocking supplies and ensuring cleanliness standards were met. Collaborated with kitchen team during peak hours to prepare pizzas, pasta dishes, and salads efficiently.
Lead Line Cook
Compass Group – Wolfgang Puck Catering
Culver City
01.2023 - Current
- Enhanced food preparation processes at Chef’s Corner Station, focusing on Italian, Mexican, Chinese, and Greek cuisines. Improved team efficiency through expert guidance in cutting techniques, marinades, and grill work. Achieved seamless execution of corporate catering events for Sony and Apple, serving over 2,000 guests.
- Achieved efficient service of over 500 meals daily by leading vegan and vegetarian station and collaborating with other culinary teams. Enhanced dish preparation, cooking, and presentation through innovative techniques. Maintained high standards of cleanliness and safety by rigorously following PPE and sanitization protocols.
Meat Department Clerk
Whole Foods Market
Venice
01.2019 - 01.2024
- Achieved high customer satisfaction through effective service and transitioned to meat department operations. Enhanced product offerings by expertly cutting chicken, beef, pork, and seafood while prioritizing safety. Delivered exceptional American-style BBQ using a smoker, including brisket, short ribs, pork ribs, wings, and whole chickens. Developed raw sausages and kebabs for retail display. Fostered team collaboration by training new staff during high-demand periods, including holidays and pandemic operations.
Bagger and Advanced to Cashier
Northgate González Markets
Culver City
01.2016 - 01.2019
- Started as a bagger and advanced to cashier, also supporting parking lot operations. Developed strong customer service skills, handled cash transactions accurately, and worked long hours in a fast-paced retail environment requiring physical stamina, highlight speed, accuracy, and customer service. Focus on efficient item packing, POS system proficiency, maintaining a clean workspace, and resolving customer issues, with accomplishments like reducing wait times by 20% or maintaining 100% accuracy in cash handling.A strong resume for a combined bagger/cashier role should
Education
High School Diploma -
Venice High School
Culver City, CA06.2019
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Loading and unloading
- Clean driving record
- Heavy lifting
- Fluent in Spanish
Languages
Spanish
Native or Bilingual
English
Full Professional
Managers
Compass
Palermo’s pizzaChef Joseph +1 (518) 423-8242
Anh(Manager) +1 (909) 919-4326
- Pedro Bautista(Manager) (310) 988-3182
Timeline
Delivery Driver and Customer Service
Palermo’s Pizza
01.2024 - Current
Lead Line Cook
Compass Group – Wolfgang Puck Catering
01.2023 - Current
Meat Department Clerk
Whole Foods Market
01.2019 - 01.2024
Bagger and Advanced to Cashier
Northgate González Markets
01.2016 - 01.2019
High School Diploma -
Venice High School