
Customer‑focused professional with 20 years of U.S. Navy experience in operations, logistics, supply, and maintenance support. Skilled in fast‑paced shop environments that require accuracy, clear communication, and strong attention to detail. Known for dependable service, problem solving, and the ability to support both customers and technicians. Hands‑on experience with parts logging, inventory control, maintenance supervision, and supply tracking. Bringing a strong work ethic and a passion for motorcycles to a Parts Associate role.
• Coordinated daily operations for a 118‑member department, keeping workflows smooth and on time.
• Managed schedules, calendars, and service requests with accuracy and attention to detail.
• Logged, tracked, and issued parts and supplies to support shop operations and equipment needs.
• Delivered high‑quality customer service to personnel and partners, resolving issues with speed and professionalism.
• Built and rolled out a new database entry process that improved accuracy and reduced errors.
• Trained and mentored more than 100 personnel, improving communication and service quality.
• Managed logistics and equipment movement across 14 locations with zero delays.
• Oversaw supply tracking, parts accountability, and inventory control for mission‑critical equipment.
• Coordinated transportation, schedules, and supply support for high‑priority missions.
• Supported senior leaders with training and guidance to improve readiness and workflow efficiency.
• Maintained accuracy in fast‑paced, detail‑heavy environments that required clear communication and strong customer support.
• Logged, tracked, and issued parts, supplies, and equipment to support daily shop operations.
• Oversaw inventory control, stock levels, and parts accountability to keep maintenance tasks on schedule.
• Supported mechanics by identifying needed parts, pulling stock, and verifying correct components.
• Used diagrams, lookup tools, and manuals to match parts to equipment and repair needs.
• Ensured safe, clean, and organized work areas while training personnel on shop safety and parts handling.