JONATHAN ESPIRITU
Oshawa,Canada
Summary
Professional operations leader with consistent track record in optimizing processes and driving impactful results. Proven ability to lead teams, implement strategic initiatives, and adapt to changing environments with ease. Skilled in project management, process improvement, and resource allocation. Known for effective collaboration and delivering dependable outcomes.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Business Management Consultant
The Clean Fairy Company
01.2025 - Current
- Assessing current processes, organizational structure and financial performance to identify inefficiencies, risks, and areas of opportunities for improvements.
- Design and recommend specific strategies in operations, cost savings, human resources, and growth initiatives.
- Support and lead recommended changes for process improvements, technological adaption, and change management ideologies.
- Advisory support monitoring, outcomes, measure success against KPIs and continue to provide guidance to sustain improvements and long-term business growth
- Analyzed market trends to identify growth opportunities and inform client decision-making
Distribution Director Region Americas
Coloplast A/S
08.2023 - 07.2024
- Managed a team of 6 managers, 9 supervisors and >120 team members across four distribution centers in North America.
- Accountable for cost optimization, financial forecasting and manage overall distribution spend. Monitor costs and investments, identify potential overspend and implement corrective actions. Year over year operational cost savings of 1.5-2.3%.
- Implemented a 1-3% cost-savings for each entity in support of global operation distribution strategies.
- Renegotiated transportation contracts while exploring innovative, cost-effective solutions to optimize distribution of goods.
- Engage with both stakeholder and customer to improve service levels utilizing Service Level Agreements and strategic projects.
- Work in tandem with the commercial team in attaining high service levels and engage with customers to improve quality and bridge operational relationships.
- Provided distribution knowledge and support to assigned emerging markets. Implementations of weekly meetings to collaborate and seek resolutions to ensure preparedness for future roles within the company, enabling long-term organizational success.
- Monitored, analyzed, and action set targets from Corporate. Report findings and solutions to senior leadership.
- Developing strong management leadership and a positive team culture to foster growth and create a success plan for team members
- Empower team members by recognizing their strengths. Providing guidance and opportunities for growth and crafting a clear path for success that aligns with both individual and company goals.
- Liaised with Global Excellence team monitoring operational improvement initiatives and projects implementing lean manufacturing with minimal financial impact.
- Continuous review of distribution footprints and support change improvements.
- Align and implement global operation distribution processes and methodologies.
- Ensure compliance and proper execution of the Quality Management Systems.
- Monitor compliance and collaborate with both Food and Drug Administration (FDA USA) and Health Canada Drug and Medical Device.
- Directed resource allocation and budget management to optimize operational efficiency across departments.
- Led cross-functional teams to develop and implement strategic initiatives aligned with corporate objectives.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Global Project Manager Warehousing
Coloplast A/S
01.2020 - 08.2023
- Responsible for planning, designing of new layouts, operational processes, and implementation of new distribution centers globally. In addition of expansions of existing distribution centers.
- Completion of 4 green belt projects leading to global standards, process improvements and transport savings of 2%.
- Successful deliver of 7 subsidiaries on budget, in line with the project schedule, zero to minimal disruption to the business, and improvements to warehouse fill rates.
- Stakeholder management and coordination between all relevant departments (IT, Procurement, Operations, Regulatory Affairs, etc) during planning, set up and go-live.
- Collaborate, review and specify system processes and applications in alignment with ERP team developers, warehouse management system
- Attain sales teams’ confidence with clear and concise communications. Collaborate with both sales and operations team to achieve attainable goals during go live and progression prior to project closure.
- Uphold stakeholder management and change management during 3PL acquisitions.
- Testing and implementation of new WM system process.
- Activate and monitor on site Go Live support.
- Led global project teams to deliver complex initiatives on time and within budget.
- Developed and implemented strategic project plans to align with organizational goals.
Operations Warehouse Manager
Coloplast Canada Corp.
07.2015 - 01.2020
- Daily workload management plan for all functions of the distribution center (50,000sqft/ 8 employees) transportation planning, picking and packing, inbound receiving, replenishments, consumer sample pick and surgical pick and pack.
- Achieved distribution P&L with year over year cost reduction of 1.3% – 1.5%
- Support continuous improvement projects using Lean applications/ tools. Completion of 3 Green Belt projects which have improved DC output lines per hour. Increase of 2-4 lines year over year
- Monitored DC productivity to ensure national and global target are achieved monthly, quarter and yearly.
- Continuous communication with Stakeholders to improve service levels, fill rates and quality.
- Developing strong management leadership and cultivate positive and collaborative workplace culture.
- Collaborate with 3rd party QA Supplier in conjunction to Health Canada Federal Drug and Medical Device regulations.
- Invested time with team members by recognizing their strengths. Encourage team members to become impactful leaders and look for opportunities for growth and creating a clear path for success that aligns with both individual and company goals.
- Ensured all Health and Safety procedures and policies are followed. Operate in compliance to OHSA and Ministry of Labour policies. Achieved four (4) years without Lost Time Incident, injury and/ or near misses.
- Oversaw inventory management, ensuring accurate stock levels and timely order fulfillment.
- Implemented safety protocols, reducing workplace accidents and enhancing employee compliance.
Operations Manager
The Home Depot
10.2013 - 07.2015
- Successful start-up and delivery of the 1st Rapid Deployment Centre (RDC) in Canada that consisted of training of managers and >120 team members in a 575,000 sqft mechanized facility.
- Managing, overseeing, and coordinating all inbound shipments are completed to plan and vendor flow through the DC is initialized with zero to minimal order errors “The Right product, at the Right time.”
- Monitored productivity, shift progress and make the required adjustments to ensure goals and targets are achieved.
- Assists AGM with financials, operations, employees, and service objectives to drive continuous improvement and efficiency gains overall to reduce cost to serve.
- Advocates and creates customer focused environment in which excellent service is provided to all customers. Build employee relationships and remove departmental partitions that impedes results.
- Oversees daily operations, ensuring compliance with corporate policies and safety regulations.
Operations Manager
Loblaws Companies
01.2012 - 01.2013
- Managed and provided leadership to departmental staff of one team leader and 18 team members in an effective and efficient process in distributing the customer’s investments to its consumers.
- Plan daily and weekly staffing requirements to achieve forecasted volumes.
- Monitored employee and department productivity and quality with the use of performance evaluations and department measurements.
- Communicate daily work requirements, shift and department targets, in a timely manner with the use of diverse communication methods.
- Continuous encouragement to implement continuous improvements with the support of associates, support staff and the customer to achieve an efficient workflow process.
- Minimize downtime by managing staff schedules, equipment maintenance, and supplies inventory.
- Developed the technical skills of each staff member by providing opportunities for on-the-job training and personal development.
- Manages inventory levels, optimizing stock availability through effective forecasting and supply chain coordination.
- Leads cross-functional teams to enhance operational efficiency and improve customer service delivery.
Operations Manager
Versacold Logistics Services
01.2011 - 01.2012
- Provided leadership to the 4 supervisors, and >40 team members to deliver the day-to-day operations to ensure a high quality of service, food safety, are achieved.
- Increased productivity by 2% by implementing continuous improvement projects and implementing standard operating processes.
- Reduction of operating expenses, transportation by 1.2%.
- Developed warehouse labour plan to meet customer’s daily, weekly and monthly volume targets and manage customer Service Level Agreements for Nestle Canada and Cargill Meats.
- Conducted weekly reviews with the clienteles to ensure visibility of the operational strategies. Monthly reviews to ensure clienteles deliverables are met accordingly.
- Control labour costs by planning staffing requirements and approving the selection of temporary and part time staff during peak seasons of operations.
- Provided technical assistance to the expeditors in identifying the root cause of the complex non-conformance and completing and submitting corrective actions to the CFIA and client.
- Promote a positive environment and cultivating a collaborative relationship with a unionized workforce.
- Trains and mentors staff on best practices, fostering a culture of continuous improvement within the team.
Project Manager
Loblaws Companies
01.2010 - 01.2011
- Managed project “Back to Best” program that rebuilt customer trust by delivering the highest quality product for 10 major stores across the GTA.
- Implementation of a strategic business process with pallet assembly, product quality, and outbound load quality.
- Project lead during training and implementation of new standard operating procedures for all outbound loads in both grocery and perishable departments.
- Stakeholder management fostered strong relationships and provided valuable opportunities for open feedback, drive improvements and mutual understanding.
- Increase of sales and improvement to a high quality of customer service to the Loblaws Company with minimal execution costs.
- Retaining customer brand loyalty and improvement to customer experience.
- Led cross-functional teams to drive project timelines and deliver quality outcomes.
Operations Supervisor
Loblaws Companies
01.2009 - 01.2010
- Supervised a team of 60 unionized and non-unionized employees in a 670,000 sqft facility.
- Manage team and individual performance to attain shift cases per hour with minimal impact to order and shipment quality.
- Cross functional and departmental supervision in both perishable and grocery departments.
- Nurture team members to be “standouts “and look for opportunities for growth and plan a clear path for success that aligns with both individual and company goals.
- Plan daily labour. Execute training and encourage health and safety practices.
- Subject matter expert with Warehouse Management System, Manhattan.
- Communicate daily work assignments, and shift achievements during pre-shift huddles.
- Apply health and safety awareness by working in tandem with both HR and joint and health and safety team. Improving reporting accidents and near misses.
- Supervised daily operations to ensure compliance with company standards and policies.
- Trained and mentored staff on operational procedures and best practices.
Education
Bachelor of Science - Psychology
Royal Military College (RMC)
CFB Kingston, Canada06.2001
Certificate - Military Strategic/ War Psychology
Royal Military College (RMC)
CFB Kingston, Canada06.2001
Skills
- Operational efficiency management
- Operational efficiency
- Operations oversight
- Execution of strategic initiatives
- Change management expertise
- Skilled in data-driven decision making
- Lean six sigma
- Continuous improvement
- Project management
Accomplishments
- Strategic Planning:
- Operations planning for Coloplast UK. Transition entire BU from Germany to United Kingdom resulting in reduced transportation cost of 11%, improved Customer experience, and implementation of Global Operation Standards.
- Operations planning for Coloplast Canada. Improvement to order profile for National Distributors resulting in reduced transportation cost of 2.1%, reduction of Customer claims from 3.7% to 0.7%, improved quality service levels, and implantation of Global Distribution practice.
- Operations set up for Home Depot Rapid Deployment Centre (RDC). Implementation of North American standards. Successful launch of the first Home Depot RDC in Canada.
- Global Leadership:
- Leadership and project managing support (Operations) for Australia, Canada, China, Finland, Japan, United Kingdom and the United States distribution center expansions.
- Assignments globally managing stakeholder management, distribution best practices, continuous process improvements, and change management in leadership during Business Unit transitions, expansion and training.
- Leadership support to existing distribution centers globally to improve financials and operations efficiencies.
- Culture Management:
- Strong track record of organizational redesign to enhance individual performance and capabilities. Leading towards a strong culture of growth. Career path, internal mobility, and skill development.
- Enhancing management skills to develop a strategic, big-picture perspective.
- Strong engagement with the operations team to develop process improvements, reduce operational waste, and increase operational efficiencies.
- Elevating stakeholder management and strengthening departmental relationships by fostering trust, alignment, and collaboration across all teams. These include clear communication, proactive engagement, mutual value creation, empathy & understanding, recognition & support.
Languages
English
Native or Bilingual
French
Limited Working
German
Elementary
Japanese
Elementary
Certification
- Lean Six Sigma Green Belt- 2018
PROFESSIONAL DEVELOPMENT
- Lean Six Sigma Green Belt, McMaster University
- Management Essential Part I and II, York University, Schulich Executive Education Centre
- HACCP, Canadian Food and Drug Association
- Raymond and Caterpillar, Material Handling Equipment train the trainer
- Rack Safety Audit, Frazer Industrial Racking
- Warehouse Management Systems Manhattan, SAP, and Power
- Enterprise Resource Planning (ERP) JD Edwards Oracle
Timeline
Business Management Consultant
The Clean Fairy Company
01.2025 - Current
Distribution Director Region Americas
Coloplast A/S
08.2023 - 07.2024
Global Project Manager Warehousing
Coloplast A/S
01.2020 - 08.2023
Operations Warehouse Manager
Coloplast Canada Corp.
07.2015 - 01.2020
Operations Manager
The Home Depot
10.2013 - 07.2015
Operations Manager
Loblaws Companies
01.2012 - 01.2013
Operations Manager
Versacold Logistics Services
01.2011 - 01.2012
Project Manager
Loblaws Companies
01.2010 - 01.2011
Operations Supervisor
Loblaws Companies
01.2009 - 01.2010
Bachelor of Science - Psychology
Royal Military College (RMC)
Certificate - Military Strategic/ War Psychology
Royal Military College (RMC)