Jonathan Drouin
Victoria,Canada
Summary
Born and raised Canadian, a Cybersecurity and networking focused professional with proven success in enhancing guest experiences and team collaboration at Cineplex. Skilled in cybersecurity principles, network troubleshooting, and Linux fundamentals. Passionate about developing a positive and inclusive environment while pursuing advanced certifications in CCNA and SLE English Grade.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Floor Cast Member
Cineplex
Victoria, Canada
03.2019 - 10.2024
- Orchestrated guest flow and facility operations, directing visitors and managing crowd dynamics to ensure a seamless and welcoming theater environment during peak hours.
- Executed comprehensive sanitation protocols for dining areas, restrooms, and auditoriums, maintaining strict hygiene standards that contributed to the venue's reputation for service quality.
- Leveraged strong communication and critical thinking skills to resolve guest inquiries and de-escalate potential issues, fostering positive interactions and efficient team coordination.
Concession Cast Member
Cineplex
Victoria, Canada
11.2018 - 03.2019
- Leveraged teamwork to efficiently manage concession operations
- Utilized communication and critical thinking skills to improve guest interactions and streamline concession operations.
Kindergarten Volunteer
RecPlex Trenton
Trenton, Canada
07.2018 - 08.2018
- Coordinated with a team to create engaging activities, fostering social skills and developmental enrichment in children.
- Developed communication and organizational skills by coordinating activities and mentoring children in foundational concepts.
Summer Camp Volunteer
Esquimalt Rec Center
Victoria, Canada
07.2017 - 08.2017
- Facilitated dynamic camp programs, ensuring enriching experiences through effective teamwork and activity planning.
- Developed strong communication and organizational skills by facilitating interactions between team members, children, and parents, including translating into French for non-English speaking families.
Education
Cybersecurity & Network Technology Diploma - Cybersecurity, Networking
Camosun College
Victoria, BC, Canada04-2026
Dogwood Highschool Diploma -
École Victor-Brodeur
Victoria, BC, Canada07-2020
Diplôme de fin d’études secondaires en Colombie-Britannique -
École Victor-Brodeur
Victoria, BC, Canada07-2020
Skills
- Cybersecurity principles
- Networking principles
- Cisco IOS
- Linux fundamentals
- Python fundamentals
- Cloud Business fundamentals
- Cloud Administration fundamentals
- Microsoft Azure fundamentals
- IT Service Management principles
- Firewall configuration
- Intrusion detection systems
- Cybersecurity risk assessment
- Incident response strategies
- Security protocols
- Zero-trust principles
- Data analysis
- Technical aptitude
- Technical support
- High typing speed & accuracy
- Team collaboration
- Critical thinking
- Effective communication skills
- Customer service
Languages
French
Native/ Bilingual
English
Native/ Bilingual
Accomplishments
- Dean's Honour Roll, Cybersecurity & Network Technology, First Semester 2024
- Dean's Honour Roll, Cybersecurity & Network Technology, Second Semester 2025
- Dean's Honour Roll, Cybersecurity & Network Technology, Third Semester 2025
- Dean's Honour Roll, Cybersecurity & Network Technology, Fourth Semester 2026
Certification
- Working towards, CCNA
- Working towards, English SLE
Timeline
Floor Cast Member
Cineplex
03.2019 - 10.2024
Concession Cast Member
Cineplex
11.2018 - 03.2019
Kindergarten Volunteer
RecPlex Trenton
07.2018 - 08.2018
Summer Camp Volunteer
Esquimalt Rec Center
07.2017 - 08.2017
Cybersecurity & Network Technology Diploma - Cybersecurity, Networking
Camosun College
Dogwood Highschool Diploma -
École Victor-Brodeur
Diplôme de fin d’études secondaires en Colombie-Britannique -
École Victor-Brodeur