Jonathan Chavez
Canoga Park
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
14
14
years of professional experience
Work History
Senior Mechanical Technician
Valvoline Instant Oil Change
09.2023 - Current
- Ensured continuous operations by maintaining an organized inventory of spare parts, tools, and materials required for ongoing maintenance activities.
- Streamlined repair processes by creating detailed documentation of machine issues, resolutions, and preventative measures taken.
- Increased accuracy of machine performance data by streamlining data collection and reporting methods, providing valuable insights for decision making.
- Enhanced equipment efficiency by conducting regular maintenance and troubleshooting on mechanical systems.
- Contributed to successful project completions with timely execution of assigned tasks and adherence to deadlines.
Inbound and Outbound Warehouse Associate
Target
09.2023 - Current
- Collaborated with team members to meet daily productivity goals and ensure timely order fulfillment.
- Improved warehouse efficiency by streamlining inbound and outbound processes.
- Maximized space usage within racking systems using strategic organization methods.
- Achieved timely order fulfillment by coordinating efforts among picking, packing, staging, loading, labeling tasks based on priority deadlines.
- Managed stock levels efficiently through systematic inventory management practices such as cycle counting and demand forecasting.
- Used correct, safe processes for operating material handling forklifts, pallet jacks and hand trucks.
- Completed fast loading and unloading of trucks carrying freight and materials.
- Maintained clean, orderly work environment free of hazards.
Customer Service Representative
Lowes Home Improvment
06.2017 - 05.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
Cashier
Home Depot
11.2010 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Parking Attendant
Standard Parking Plus
08.2014 - 06.2016
- Answered general questions about parking fees, facilities, and directions.
- Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
- Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
- Demonstrated excellent multitasking abilities while balancing responsibilities such as fee collection, space assignment, and customer inquiries.
- Monitored parking space availability to direct customers to open spots quickly.
Education
High School Diploma -
William Howard Taft
Woodland Hills, CA06-2009
Skills
- Complex Problem-solving
- Hydraulic systems
- Precision measurement
- Strong communication
- Team work
- Excellent multitasking
- Safety and security awareness
- Exceptional time management
Languages
Spanish
Native or Bilingual
Timeline
Senior Mechanical Technician
Valvoline Instant Oil Change
09.2023 - Current
Inbound and Outbound Warehouse Associate
Target
09.2023 - Current
Customer Service Representative
Lowes Home Improvment
06.2017 - 05.2023
Parking Attendant
Standard Parking Plus
08.2014 - 06.2016
Cashier
Home Depot
11.2010 - 10.2022
High School Diploma -
William Howard Taft
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