Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jonathan Chang

Toronto,Canada

Summary

From previous work and volunteer experience, I have developed strong interpersonal skills, experience working in a teamwork environment, and experience working with customers. I am a hard-working, eager, and motivated second-year student. I plan to use this job to expand my knowledge in the world of business.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Snowboard Instructor

Snowhawks
Toronto, Canada
12.2021 - Current
  • Chaperoning on buses to and from ski hills
  • Plan lessons and provide feedback to students
  • Ensure safety and policies are being followed

Cashier and Car wash Attendant

Badali & Son Car Wash Ltd.
Toronto, Canada
04.2001 - Current
  • Helps people pump gas at the self-serve section
  • Helps with restocking products in the store
  • Operates machinery and equipment safely

RBC- Analyst

RBC
Toronto, Ontario
05.2025 - 08.2025
  • Analyzed data trends to support decision-making processes and strategic initiatives.
  • Collaborated with cross-functional teams to improve operational efficiency and effectiveness.
  • Evaluated business processes for improvement and alignment with organizational goals.

Customer Success Analyst

RBC - RBCx
Toronto, Canada
04.2004 - 08.2024
  • Resolve customer inquiries and complaints efficiently and effectively
  • Identified areas of process improvements
  • Assisted with solving technical issues
  • Organized Data through Microsoft Excel and Asana

Education

BComm - Finance

York University
Toronto, Ontario
08.2025

High school diploma/GED -

Toronto Prep School
Toronto, Ontario

Skills

  • Ability to communicate with people well
  • Ability to work effectively
  • Establishing good work relationships with others
  • Taking initiative
  • Cash handling
  • Preparing bills
  • Making payments
  • Proficient in Microsoft Word
  • Proficient in Microsoft Excel
  • Proficient in Microsoft PowerPoint
  • Ability to adapt to different situations
  • Ability to problem solve
  • Following instructions
  • Completing tasks
  • Strong work ethic
  • Ability to work efficiently in a team work environment
  • Organizational skills

Certification

CASI Level 1, 03/01/21, Present

References

  • Heather Siderson, Owns and Runs Snowhawks, heathersiderson@sympatico.ca, 416-473-5805
  • Wayne Jackson, Esso Manager - Esso SoftSystem Autowash, 905-550-3757

Timeline

RBC- Analyst

RBC
05.2025 - 08.2025

Snowboard Instructor

Snowhawks
12.2021 - Current

Customer Success Analyst

RBC - RBCx
04.2004 - 08.2024

Cashier and Car wash Attendant

Badali & Son Car Wash Ltd.
04.2001 - Current

BComm - Finance

York University

High school diploma/GED -

Toronto Prep School

Similar Profiles

CREATE PROFILE
Jonathan Chang