Jonathan Carmona

Directed training programs for new grocery clerks and cashiers, ensuring adherence to departmental policies and procedures. Supervised 37 cashiers weekly, optimizing front-end operations for efficiency. Led training initiatives across multiple store locations on the Emerald system at checkstands. Fostered open communication with team members to enhance daily workflow. Engaged with customers, employees, and vendors to resolve inquiries and complaints effectively. Managed responses to phone calls, emails, and inquiries from customers, vendors, and warehouse dispatch operators. Enhanced time management capabilities through strategic scheduling of cashier breaks and lunches.

Followed established food safety guidelines when handling perishables such as fruits and vegetables.

Rotated stock to maintain freshness. Assisted with floor moves and merchandising display maintenance to keep sales areas organized. Unboxed new merchandise and restocked shelves in appealing arrangements. Informed customers about available produce types. Cleaned shelves and counters to maintain store organization. Built displays and arranged products to highlight featured items. Stocked shelves and organized displays to attract customer attention. Answered shopper questions regarding produce storage. Handled spill clean-up efficiently. Assessed floor displays for restocking needs. Followed instructions for proper merchandise arrangement. Replenished display cases throughout the day. Checked prices and located products for customers. Followed cleaning guidelines for work surfaces and equipment. Rotated and faced products while monitoring quality and expiration dates. Opened boxes and stocked products in designated sections.