Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jonathan Bocos

Vancouver,BC

Summary

Accomplished Supply Chain professional with proven leadership in managing a diverse groups of team members. Hands-on Regional Operations Manager with exceptional gifts in budgetary and cost control. Adaptable and versatile with ability to oversee multiple locations. Exceptionally skilled at motivating day to day managers to perform duties and achieve highest potential. Positive with an optimistic attitude toward striving to be the best in terms of performance and customer satisfaction.

Overview

13
13
years of professional experience

Work History

Regional Operations Manager

Metro Supply Chain
03.2021 - Current
  • Saved over $1,000,000 in estimated annual transportation costs by reconstructing the carrier rates, onboarding new carriers, route changes, & schedule for the linehaul network in the past 6 months
  • Deflected over $500,000 in damage claims in FY22 & FY21 annually by implementing a structured QA process in the set of facilities in Western Canada
  • Dropped processing cost in Calgary region by 52.3% for inbound & outbound induction operations for FY23 Dec to Feb by supporting and guiding multiple operations in the warehousing sector
  • Contract creation
  • SOW creation
  • Manage the linehaul network in western Canada & work in close relations eastern team to ensure full coverage
  • Monitor warehousing & transportation P&Ls for the region
  • Enhanced regional branch performance by implementing proven management processes to increase revenue
  • Diminished cost of warehouse & logistics operation by process improvement & transportation partner change
  • Traveled to 5 locations throughout the year to manage each distribution center & 3PL and perform reviews of individual managers and employees
  • Coordinated leadership workshops to educate team members on best practices to optimize productivity
  • Supervised daily operations of multi-million dollar distribution & logistic operations
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit
  • Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Operations Manager

Metro Supply Chain
09.2020 - 02.2021
  • Managed day to day warehouse & logistics operations
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives
  • Devised processes to boost long-term business success and increase profit levels
  • Helped build and review master service agreements for work eligibility
  • Identified and resolved unauthorized, unsafe or ineffective practices
  • Managed, trained and motivated Leads/Supervisors and Managers to continuously improve knowledge and abilities in the distribution & logistics departments.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.

Warehouse Manager

Custom Delivery Solutions
06.2020 - 08.2020
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors
  • Set and enforced proactive inspection and maintenance schedules to keep equipment in good operational condition
  • Cleaned and maintained warehouse in compliance with OSHA safety standards
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes
  • Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules
  • Researched developments in applicable regulations to advise management on necessary changes to company policies
  • Developed criteria, application instructions, procedural manuals, and contracts for federal and state public transportation programs.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.

Events - Operations Manager

OneWest
08.2019 - 08.2020
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives
  • Developed and submitted strategy and initiative reports to highlight current actions and proposed changes to corporate committee
  • Conducted performance reviews each quarter, offering praise and recommendations for improvement
  • Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency
  • Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies
  • Identified and resolved unauthorized, unsafe or ineffective practices by inspecting production areas regularly
  • Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.

Operations Coordinator

OneWest Events
04.2019 - 07.2019
  • Identified and resolved unauthorized, unsafe or ineffective practices by inspecting production areas regularly
  • Protected company assets from loss such as theft or damage by setting and enforcing effective security policies
  • Collaborated with Project managers to evaluate needs and optimize operational plans
  • Reconciled monthly operating budgets and shared information with senior management team
  • Evaluated upcoming program plans to forecast expected resource needs

Burnaby
02.2014 - 06.2016
  • Created and maintained administrative processes and procedures to drive efficiency and accuracy of quality control and vendor compliance
  • Organized and successfully executed a 60 000 sq ft distribution centre relocation utilizing 50 trailers and 20 employees
  • Implemented a KPI tracking process for the inbound department which resulted in improved data tracking accuracy
  • Oversaw and motivated a team of up to 40 employees in the warehouse to complete daily goals
  • Trained new staff on job duties, company policies, power equipment(order picker, reach truck, rider jack) and safety procedures for rapid onboarding
  • Played a main role in the remuneration process for associates
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
  • Teamed up with the Logistics department to develop procedures within regulations to increase efficiency and accuracy for the inbound department
  • Implemented biweekly meeting with connected departments to create effective inbound schedules

Distribution

Aritzia, Burnaby
02.2013 - 03.2014
  • Responded to customer requests via telephone and email and effectively answered questions and inquiries
  • Monitored performance and safety practices of 20 person warehouse staff
  • Double checked records and day to day documents
  • Diligently examined packages and labels for defects or inaccuracies
  • Optimized storage areas to maximize access and meet needs of different types of products with specific weight, size or shape concerns
  • Checked packages and merchandise for damage and quickly notified vendors of specific issues, including mislabeling and quantity errors to request replacements
  • Processed incoming shipments upon package receipt by scanning boxes and envelopes and using Red Prairie and SAP to update system
  • Used hand-held devices, computer terminals and manual entry to track inventory movements and conducted timely audits to uncover and address any discrepancies.

Distribution Centre Associate

Aritzia
02.2010 - 02.2013
  • Drafted and managed work and shipping orders, bills of lading and shipping route materials for accurate and compliant record-keeper
  • Communicated with carrier representatives, arranging for special deliveries and shipment receipts
  • Worked effectively with shippers to resolve issues with shipments, including damaged materials and shortages
  • Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials
  • Compared shipping orders and invoices against contents received to verify accuracy

Education

High School Diploma -

Port Moody Secondary School
Port Moody, BC
2009

Skills

  • Team development
  • Project development
  • Process & policies development
  • Creative solutions
  • A - Z warehousing development
  • OHSA
  • Customer and Vendor Relations
  • Red Prairie (WMS), SAP, Clear Destination (TMS), Air Table (TMS), Microsoft Office, Google Drive/Docks/Sheets

Accomplishments


  • Developed, documented, & actioned new warehouses for Metro Supply Chain within Western Canada including Hiring, SOPs, OSHA, ORG structure & processes
  • Developed KPIs for warehousing operations within Western Canada
  • Developed a national "Hub of Month" for induction specific warehouses to shine light on our larger more intricate facility operations
  • Used Microsoft Excel & AT to develop multiple inventory tracking spreadsheets.
  • Documented and resolved warehouse flow issues which led to optimal historic efficiencies.
  • Collaborated with the senior management team in the development of any new warehouse operations within Western Canada & branching out to all of Canada.
  • Achieved accuracy & KPI visibility by introducing a National airtable induction tracker for warehousing tasks.
  • Gap in Resume - Traveled abroad 2016-2019

Timeline

Regional Operations Manager

Metro Supply Chain
03.2021 - Current

Operations Manager

Metro Supply Chain
09.2020 - 02.2021

Warehouse Manager

Custom Delivery Solutions
06.2020 - 08.2020

Events - Operations Manager

OneWest
08.2019 - 08.2020

Operations Coordinator

OneWest Events
04.2019 - 07.2019

Burnaby
02.2014 - 06.2016

Distribution

Aritzia, Burnaby
02.2013 - 03.2014

Distribution Centre Associate

Aritzia
02.2010 - 02.2013

High School Diploma -

Port Moody Secondary School

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Jonathan Bocos