Jonathan Benton
Pittsburg
Summary
Results-driven professional with 10 years of experience in transit operations, specializing in training inspectors and coordinating operators to enhance safety compliance. Demonstrated ability to improve operational efficiency through effective leadership and strategic initiatives. Committed to delivering high-quality results in all operational activities, showcasing strong work ethic and adaptability. Proven track record of mastering new skills quickly and working effectively in unsupervised environments.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Transit Supervisor
Sfmta San Francisco Municipal Transportation Agency
San Francisco
08.2015 - Current
- Identified safety hazards and ensured adherence to local regulations and standards.
- Collaborated with maintenance teams to address issues found during service.
- Supervised scheduling, dispatching and routing of buses and other vehicles in order to maximize efficiency.
- Documented findings in detailed reports for management review and action.
- Trained new inspectors on protocols and best practices for transportation safety.
- Monitored ongoing compliance with safety initiatives
- Filled out and submitted logs and paperwork on-time.
- Assisted in training new inspectors on safety protocols and standards.
- Provided technical assistance to employees on various operational issues related to transit services.
- Coordinated with external organizations such as police departments, fire departments. regarding matters related to transportation services provided by the organization.
- Organized and managed the daily activities of the transit system.
- Responded promptly when emergencies occurred involving passengers or drivers using the public transportation system.
- Developed and implemented policies, procedures and regulations for transit operations.
- Ensured that all safety protocols were followed by personnel at all times during transit operations.
- Worked closely with management teams to help identify process improvements that would improve overall efficiency levels.
- Directed transit operations to ensure efficient service delivery and safety compliance.
- Conducted thorough investigations of transit vehicle accidents and prepared comprehensive reports.
Transit Operator
Sfmta San Francisco Municipal Transportation Agency
San Francisco
12.1998 - 08.2015
- Operated transit vehicles safely across designated routes.
- Assisted passengers with boarding and alighting as needed.
- Communicated effectively with dispatch regarding schedule changes.
- Ensured compliance with local traffic laws and safety regulations.
- Provided excellent customer service to enhance passenger experience.
- Reported any incidents or accidents to dispatchers immediately upon occurrence.
- Collected fares from passengers, issued transfers, and provided change when needed.
- Monitored traffic conditions on assigned route and adjusted schedule accordingly.
- Assisted disabled passengers with special needs when necessary.
- Adhered to time schedules for pick up and drop off locations along assigned route.
- Performed pre-trip inspections on vehicle before beginning shift to ensure it is safe for operation.
- Maintained safe driving habits to protect property and general public on roadways.
- Followed all laws and regulations while operating bus in a safe manner.
Education
High School Diploma -
Meridian High School
Mounds, IL06-1986
Skills
- Compliance with safety standards
- Accident investigation
- Emergency response
- Customer service
- Problem solving
- Effective communication
- Performance monitoring
Accomplishments
- 17 year safe driving award
Certification
- 16 year certificate of appreciation.
- Certification of completion for Transit Inspector
- Certification of Achievement for completing all light rail vehicles and
References
References available upon request.
Timeline
Transit Supervisor
Sfmta San Francisco Municipal Transportation Agency
08.2015 - Current
Transit Operator
Sfmta San Francisco Municipal Transportation Agency
12.1998 - 08.2015
High School Diploma -
Meridian High School
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