Jonathan Beatty
Dunnigan
Summary
Dynamic Store Manager at H & S Energy with a proven track record in enhancing customer satisfaction and optimizing store operations. Skilled in inventory management and employee training, I successfully implemented visual merchandising strategies that boosted sales. Adept at problem-solving and fostering positive customer relations, I ensure a seamless shopping experience.
Overview
10
10
years of professional experience
Work History
Store Manager
H & S Energy
01.2024 - Current
- Managed daily store operations, ensuring smooth workflow and customer satisfaction.
- Assisted in inventory management, restocking shelves efficiently to maintain product availability.
- Provided training and support to new team members on store policies and procedures.
- Implemented visual merchandising standards to enhance product presentation and appeal.
- Resolved customer inquiries and complaints promptly, enhancing overall shopping experience.
- Maintained cleanliness and organization of the store environment for optimal safety standards.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Approved regular payroll submissions for employees.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Supervised guests at front counter, answering questions regarding products.
Aerospace Painter
LubeCo Inc
05.2016 - 04.2021
- Applied paint finishes with precision, ensuring high-quality and consistent results across various surfaces.
- Prepared surfaces for painting by cleaning, sanding, and priming to enhance adhesion and durability.
- Operated and maintained painting equipment, including sprayers and brushes, ensuring optimal performance and safety.
- Collaborated with team members to execute project timelines and deliver completed work on schedule.
- Managed inventory of paints and supplies, ensuring availability while minimizing waste through effective resource management.
- Assisted in training new painters on techniques, safety practices, and equipment usage to promote skill development.
- Adapted to various project scopes by quickly learning new techniques and materials to meet client specifications effectively.
Retail Merchandiser
West Coast Retail Management
10.2015 - 12.2020
- Analyzed product placement to optimize sales and enhance customer engagement.
- Collaborated with store teams to implement visual merchandising standards and promotional displays.
- Trained junior staff on inventory management and product knowledge for improved service delivery.
- Developed strategic plans for seasonal promotions, increasing foot traffic and brand visibility.
Education
General Ed
University of Phoenix
Tempe, AZSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Store opening and closing
- Inventory management
- Store merchandising
- Cash management
- Retail inventory management
- Shift scheduling
- Employee training
- POS systems
- Operations management
- Store displays
- Employee scheduling
- Accurate cash handling
- Opening and closing procedures
Timeline
Store Manager
H & S Energy
01.2024 - Current
Aerospace Painter
LubeCo Inc
05.2016 - 04.2021
Retail Merchandiser
West Coast Retail Management
10.2015 - 12.2020
General Ed
University of Phoenix
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