Jonathan Batista
Brampton,ON
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to learning, development, and performing to the best of my abilities.
Overview
8
8
years of professional experience
Work History
CNC Machine Operator
Gensteel
Brampton, ON
09.2022 - 08.2023
- Maintained quality control by inspecting parts for conformance to specifications, using precision measuring instruments.
- Achieved safety, quality, and performance standards to meet production schedules.
- Operated multiple CNC machines simultaneously while adhering to safety protocols at all times.
- Changed out aging tools, fixtures and offsets.
- Performed regular preventive maintenance tasks on CNC machinery.
- Compared numerical displays with process sheet data to verify dimensional adjustments.
Member Experience Specialist
Young Living
Brampton
05.2020 - 06.2022
- Tracked budget expenses associated with member-related activities.
- Participated in team meetings to discuss challenges faced by members and brainstorm solutions.
- Supported the implementation of new technologies designed to enhance the overall membership experience.
- Greeted members upon arrival, providing assistance with membership applications and other related processes.
- Provided exceptional customer service to members, addressing inquiries and resolving issues in a timely manner.
- Resolved complaints from customers regarding products or services in a professional manner.
- Ensured compliance with relevant laws governing membership policies and procedures.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Answered phone calls and emails to assist with customer questions and concerns.
- Completed day-to-day duties accurately and efficiently.
Overhead Crane Operator
Gensteel
Brampton, ON
03.2016 - 06.2019
- Operated Overhead Crane to move, position and transport materials in a safe and efficient manner.
- Loaded and unloaded material from trucks with the use of an overhead crane.
- Followed all safety guidelines while operating overhead cranes.
- Instructed other personnel on how to safely operate an overhead crane if necessary.
- Operated mobile crane and moved materials to various locations.
Grocery Clerk
Sams No Frills
Brampton, ON
03.2015 - 03.2016
- Stocked shelves, rotated merchandise and ensured product freshness.
- Utilized knowledge of store layout to direct customers towards desired items quickly.
- Assisted customers with locating items in the store, answered questions about products and prices.
- Escorted customers to appropriate aisles or shelves to assist with purchasing decisions.
Education
High School Diploma -
Central Peel Secondary School
06-2015
Skills
- Account Management
- Complaint Handling
- Service Recommendations
- Customer Service
- Policy Understanding
- Database Management
- Client Education
- Healthcare Knowledge
- Product Recommendations
- Hard working
Languages
English
Native/ Bilingual
Portuguese
Professional
About myself
- I was born in Portugal, but moved to Canada at the young age of 4
- Love spending time with friends
- I enjoy learning new things
- Have always loved playing, and watching soccer
- I enjoy video games
Timeline
CNC Machine Operator
Gensteel
09.2022 - 08.2023
Member Experience Specialist
Young Living
05.2020 - 06.2022
Overhead Crane Operator
Gensteel
03.2016 - 06.2019
Grocery Clerk
Sams No Frills
03.2015 - 03.2016
High School Diploma -
Central Peel Secondary School
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