Jonathan Aldaco
Rosemead,CA
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
5
5
years of professional experience
Work History
Sales Associate
Nordstrom
05.2023 - Current
- Assisted customers with a variety of transactions through a seamless and friendly experience
- Inspired trust, teamwork, and positive team relationships
- Motivated and inspired others to adopt initiatives such as our Nordstrom Rewards program
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Shift Supervisor
CVS Pharmacy
01.2022 - 04.2023
- Accomplished multiple tasks within established timeframes
- Cross-trained existing employees to maximize team agility and performance
- Maintained a professional, organized, and safe environment for employees and patrons
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
- Improved safety procedures to create safe working conditions for workers
- Communicated clearly with employees, suppliers, and stakeholders to keep everyone on the same page and working toward established business goals
- Maintained a professional demeanor by staying calm when addressing unhappy or angry customers
- Defined clear targets and objectives and communicated to other team members
Front-End Cashier
Costco
11.2021 - 01.2022
- Greeted customers and responded to requests for information
- Maintained an organized and orderly front end and removed carts, baskets, and debris
- Approached every question or concern with a calm and level-headed approach
- Learned duties for various positions and provided backup at key times
- Maintained current knowledge of store promotions and highlighted sales to customers
Manager
AutoZone
03.2020 - 11.2021
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels
- Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results
- Cross-trained existing employees to maximize team agility and performance
- Maximized performance by monitoring daily activities and mentoring team members
- Conducted monthly inventories of raw materials and components on work floor
- Developed and maintained relationships with customers and suppliers through account development
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement
- Evaluated report data to proactively adjust and enhance operations
- Evaluated employees' strengths and assigned tasks based upon experience and training
- Accomplished multiple tasks within established timeframes
Education
HIGHSCHOOL DIPLOMA -
Vail Highschool
Montebello, CA01.2019
Skills
- Consultative Sales Techniques
- Leadership
- Relationship Building
- Customer Service
- Point of sale
- Visual merchandising
- Inventory management
- Customer service
- Communication skills
Timeline
Sales Associate
Nordstrom
05.2023 - Current
Shift Supervisor
CVS Pharmacy
01.2022 - 04.2023
Front-End Cashier
Costco
11.2021 - 01.2022
Manager
AutoZone
03.2020 - 11.2021
HIGHSCHOOL DIPLOMA -
Vail Highschool
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