Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jonas Ru

Toronto,ON

Summary

Proactive Store Manager and E-Commerce Specialist with extensive experience managing daily store operations, inventory control, and employee supervision. Successfully boosted online sales through effective SEO strategies while maintaining positive customer relations. Bringing strong problem-solving skills, customer service excellence, and a thorough knowledge of company products to advance in a dynamic role.

Overview

4
4
years of professional experience

Work History

Store Manager

Stardew Valley TCG
06.2021 - 03.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.

E-Commerce Specialist

Cotec Advanced System
10.2019 - 10.2020
  • Interacted with and sold to e-commerce customers and delivered prompt and courteous service.
  • Maintained working knowledge of company products, services and promotions.
  • Boosted online sales by implementing effective SEO strategies and optimizing product listings.

Education

Bachelor of Arts - Commerce

University of Toronto
Toronto, ON
06.2019

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Store operations
  • Friendly and Positive

Languages

English
Full Professional
Chinese (Mandarin)
Native or Bilingual

Timeline

Store Manager

Stardew Valley TCG
06.2021 - 03.2024

E-Commerce Specialist

Cotec Advanced System
10.2019 - 10.2020

Bachelor of Arts - Commerce

University of Toronto
Jonas Ru