Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Jonalynn Sambo

Edmonton,AB

Summary

As a Human Resource Management student, I seek an internship opportunity in Human Resources. I am a highly-motivated employee who welcomes new challenges. I have a strong work ethic, adaptability, and exceptional interpersonal skills. I can work effectively unsupervised and learn new skills quickly. I am an analytical professional with technical knowledge and critical thinking skills that enable me to excel in data-driven environments. I approach challenges with positivity and determination .

Overview

10
10
years of professional experience

Work History

Sales Associate

The Home Depot
Edmonton, AB
03.2023 - Current
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Sold various products by explaining unique features and educating customers on proper application or usage.

Bank Sales Officer

Sterling Bank of Asia
Naga City, Philippines
02.2017 - 07.2021
  • Conducted market research to identify potential business opportunities and new markets.
  • Ensure that banks' policies and procedures are well observed and practiced.
  • Advised customers on banking products and services, such as loan options, credit cards, and investments.
  • Developed and implemented sales strategies to increase customer base and profitability.
  • Analyzed customer needs and proposed suitable financial solutions accordingly.
  • Prepared weekly reports on sales performance against targets set by management.

Relationship Manager

Philam Asset Management, Inc.
Naga City, Philippines
03.2014 - 05.2016
  • Conducted regular training to agents in preparation for the investment company representation certification administered by the Securities and Exchange Commission of the Philippines.
  • Collaborated with agency managers and organized recruitment activities such as career fairs, campus visits.
  • Coordinated with the Treasury and Business Relation Unit to facilitate and ensure proper booking and process of investment and redemption.
  • Created and updated financial reports on frequent basis to present information to agency leaders.
  • Established strong client relationships to drive business development.

Education

Diploma - Business Administration- Human Resource Management

Northern Alberta Institute of Technology
Edmonton, AB
12-2024

Philippine TVET Passer - Bookkeeping NC III

Technical Education & Skills Development Authority
Philippines
02-2022

Bachelor of Science - Commerce And Business Management

University of The Assumption
Philippines
03-2000

Skills

  • Microsoft Office
  • Customer Service
  • Training delivery
  • Documentation
  • Bookkeeping
  • Signature Verification and Fraud Detection
  • Identification Card Verification

Affiliations

International and Intercultural Community Center (IICC) Volunteer

Northern Alberta Institute of Technology, Edmonton, Alberta, CA

Accomplishments

Associate Homer Award 2 October 21, 2023

Recognition of meticulous and well-built pallets to get the department ready for winter and inventory.

Associate Homer Award 1 July 15, 2023

Recognition of contribution to the Home Depot and continuing to exemplify core values

Timeline

Sales Associate

The Home Depot
03.2023 - Current

Bank Sales Officer

Sterling Bank of Asia
02.2017 - 07.2021

Relationship Manager

Philam Asset Management, Inc.
03.2014 - 05.2016

Diploma - Business Administration- Human Resource Management

Northern Alberta Institute of Technology

Philippine TVET Passer - Bookkeeping NC III

Technical Education & Skills Development Authority

Bachelor of Science - Commerce And Business Management

University of The Assumption
Jonalynn Sambo