Jonalyn May Lim
304-4165 Maywood St Burnaby,BC
Summary
Dedicated Room Attendant with proven expertise at JW Marriott Parq Vancouver, excelling in housekeeping and teamwork. Enhanced guest satisfaction through meticulous cleaning and prompt service, achieving a significant reduction in complaints. Proficient in cleaning techniques and committed to maintaining high standards of professionalism in the hospitality industry.
Overview
21
21
years of professional experience
Work History
Room Attendant
JW Marriott Parq Vancouver
Vancouver, BC
04.2018 - 08.2025
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Ensured positive guest experiences with prompt response to special requests and additional services.
- Enhanced room readiness for new guests, meticulously cleaned and prepared rooms including bed making and bathroom sanitization.
- Enhanced guest experience, carefully checked for and reported any room damages or issues to maintenance.
- Supported hotel's green initiatives, minimized waste and correctly separated recyclables during cleaning duties.
- Improved guest satisfaction by ensuring all rooms met hotel's strict cleanliness and presentation standards.
Health Care Aide
Inglewood Care Centre
West Vancouver
04.2010 - 06.2018
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Kept accurate records of patients' care, condition, and progress.
- Provided total hygiene care to Number patients per shift by assisting with skincare, bathing, and toileting.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Caregiver
Mr Djavad Mowafaghian
West Vancouver
01.2009 - 02.2014
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Live-In Nanny
Mr and Mrs Hamid Eshghi
West Vancover
03.2004 - 2014
- Maintained a clean living space by performing light housekeeping duties such as laundry, dishes, and tidying up play areas.
- Ensured children''s safety and well-being with thorough supervision during indoor and outdoor playtime.
- Prepared nutritious meals and snacks, adhering to dietary restrictions or preferences as needed.
- Supervised children engaged in physical activity, learning and social skills with peers.
Education
M.D. - Care Aide
Gateway College
1215 W. Broadway #300, Vancouver, BC , V6h. 3x 810.2008
Bachelor of Science - Hotel And Restaurant Technology
Northern Christian College
Laoag City, Philippines 05.1998
Skills
- Housekeeping
- Teamwork
- Housekeeping knowledge
- Bed making proficiency
- Cleaning techniques
- Room preparation
- Professional appearance
- Hospitality industry
Languages
English
Native or Bilingual
References
Mr. Hamid Eshghi
President of Mowafaghian Foundation
604-984-4466
Margaret Thompson
Treasurer of Mowafaghian Foundation
604-984-4466
Ashley Lee
Front Office Manager
JW Marriott Parq Vancouver
778-587-9527
Mathilda Wan
Room Operation Manager
JW Marriott Parq Vancouver
519-731-6895
Timeline
Room Attendant
JW Marriott Parq Vancouver
04.2018 - 08.2025
Health Care Aide
Inglewood Care Centre
04.2010 - 06.2018
Caregiver
Mr Djavad Mowafaghian
01.2009 - 02.2014
Live-In Nanny
Mr and Mrs Hamid Eshghi
03.2004 - 2014
M.D. - Care Aide
Gateway College
Bachelor of Science - Hotel And Restaurant Technology
Northern Christian College