JONALYN PARAGAN

• Developed strong relationships with customers by providing personalized assistance and support.
• Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
• Managed a large portfolio of active policies while maintaining a high annual client retention rate.
• Conducted fact-finding interviews to evaluate client needs, recommend coverage plans and maintain long term relationships.
• Acted as an intermediary between clients and underwriters, guiding policyholders through claims processing and policy adjustments.
• Improved product knowledge on a continuous basis to provide optimal service and achieve sales quotas.
• Met annual sales quota by prospecting new leads and closing property, casualty, life and commercial policies.

• Provided excellent customer service by responding to customer questions and helping them with product selection.
• Executed cash register transactions with precision to ensure accurate financial handling.
• Facilitated store profitability through effective management of product flow, including receiving, handling, replenishing, and processing.
• Ensured cleanliness and organization of the retail floor to enhance customer experience.

• Operated cash register efficiently and accurately, processed payments by cash, credit card, gift card or automatic debit.
• Restocked shelves with merchandise to optimize inventory availability.
• Assisted customers in locating products, addressing inquiries, and providing product recommendations.
• Ensured cleanliness of checkout area, including counters, registers, windowsills, and floors, to enhance customer experience.
• Operated cash register efficiently and accurately; processed payments by cash, credit card, gift card or automatic debit.

• Processed photo orders utilizing Walmart Photo Center printing systems and kiosks, ensuring timely completion and accuracy.
• Processed photo orders utilizing Walmart Photo Center printing systems and kiosks, ensuring timely completion and accuracy.
• Reviewed image quality and corrected order errors prior to release, enhancing customer satisfaction and reducing reprints.
• Operated photo lab equipment and replaced paper, chemicals, and supplies.
• Greeted and assisted customers, promoting products and services while efficiently processing and packaging photo orders.

Handled cash transactions at the register

• Coordinated with different agencies including government, medical offices and airlines to process all required documents prior to deployment.
• Coordinated with international job placement agencies to find potential matches and arrange for interviews.
• Assisted and guided applicants on completing requirements.
• Reviewed applications for international job deployment to ensure completeness and compliance with requirements.