Jonalyn Eroy
Calgary,AB
Summary
I have experience in my home country with customer service, data entry operator in a government unit and experience as nurse aide in the hospital. After I gain knowledge and experience I decided to widen my knowledge an experience I went tp Kingdom of Saudi Arabia where I work there for 6 years as data entry operator, front desk/Insurance Staff and Nurse Aide.
Overview
6
6
years of professional experience
Work History
Data Entry Operator
Rabia Hospital
09.2016 - 10.2022
- Completed data entry tasks with accuracy and efficiency.
- Maintained files, records and chronologies of entry activities.
- Sending patients request for laboratory, medicines, radiology examinations and request for medical supplies at the insurance.
- Request for admissions, daily extension and surgeries in the insurance(Bupa, Tawuniya, Al Rajhi, Saico and Mednet.
- Follow up for the patients request for approval of the services
- Processed patients bill.
Nurse Aide
Rabia Hospital
09.2016 - 10.2022
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted with daily living activities for patients, ensuring optimal independence and quality of life.
- Improved patient mobility by assisting with range-of-motion exercises, ambulation, and transfers.
- Maintained strict infection control protocols while performing wound care, catheter care, and other medical procedures.
- Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.
- Documented vital signs to inform nurses and physicians of any changes in patient status.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Front Desk Receptionist
Rabia Hospital
09.2016 - 10.2016
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
Education
No Degree - Medical Office Assistant And Unit Clerk
Bow Valley College
Calgary, AB02.2025
No Degree - Caregiving
Corazon Ortega Skills Training Center For Women
San Fernando City La Union Philippines10.2013
Bachelor of Science - Bachelor of Science in Nursing
Lyceum Northern Luzon
San Vicente Urdaneta Philippines04.2008
Skills
- Data Entry
- Microsoft Office proficiency
- File Management
- Records Management
- Customer Service
- Telephone Etiquette
- Time Management
- Listening Skills
- Compassionate caregiver
- Patient Monitoring
- Dressing assistance
- Vital signs monitoring
- Bathing Assistance
Languages
English
Professional Working
Arabic
Professional Working
Timeline
Data Entry Operator
Rabia Hospital
09.2016 - 10.2022
Nurse Aide
Rabia Hospital
09.2016 - 10.2022
Front Desk Receptionist
Rabia Hospital
09.2016 - 10.2016
No Degree - Medical Office Assistant And Unit Clerk
Bow Valley College
No Degree - Caregiving
Corazon Ortega Skills Training Center For Women
Bachelor of Science - Bachelor of Science in Nursing
Lyceum Northern Luzon
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