JONALD ANGELES
Dryden,Canada
Summary
Accomplished culinary professional with a reputation for upholding high standards and delivering exceptional results in the kitchen. Demonstrated expertise in preparing and presenting a wide range of diverse dishes with precision and creativity. Emphasizing teamwork and adaptability, ensures consistent quality and innovation in every meal. Professional custodian excelling in maintaining clean, safe, and orderly environments through proficiency in handling cleaning equipment and chemicals. Effective teamwork skills and ability to adapt to changing priorities result in consistent reliability and dedication to achieving excellence in all tasks.
Overview
21
21
years of professional experience
Work History
Custodian
Kenora District Service Board
03.2024 - 05.2025
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
Cook
Pizza Hut
06.2023 - 05.2025
- Part Time
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Communicated closely with servers to fully understand special orders for customers.
- Streamlined kitchen operations with effective communication and collaboration among team members.
Logistic warehouse Clerk/ Retail Sales Associate
Canadian Tire
05.2023 - 02.2024
- Full Time
- Kept warehouse up to safety and health regulations at all times.
- Assisted in training new hires, sharing best practices and knowledge of warehouse operations.
- Provided excellent customer service by addressing inquiries about product availability and shipment status promptly.
- Improved inventory accuracy with consistent cycle counting and data entry into the warehouse management system.
- Improved efficiency with quick and accurate loading of boxes.
- Managed day-to-day operations of warehouse to keep everything running smoothly.
- Collaborated with team members to complete daily tasks efficiently, meeting warehouse performance goals consistently.
- Checked packages and merchandise for damage and notified vendors.
- Optimized space utilization within the warehouse through strategic reorganization of products based on size, weight, and demand patterns.
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Maintained a clean work environment through routine organization of shelves and removal of waste materials, promoting overall warehouse efficiency.
Coffee Shop Supervisor
Spontiphoria
09.2015 - 09.2019
- In charge in ordering from the suppliers with all the things needed in the shop
- Handling of debit and credit expenses of the shop
- Responsible with the inventory and maintenance of all things and equipments in the shop
- Knowledge on baking sponge cakes- vanilla, chocolate, and red velvet flavors
- Help and assist the Chef in preparing and making breakfast and snacks
- Knowledge in making cold and hot drinks
- Handles all of the front of the house duties and responsibilities – Greetings, Order taking, Making and Serving, Cashiering, giving very good hospitality to the guests
- Oversaw daily coffee shop operations according to company policies.
- Delivered exceptional levels of customer service by expertly training and managing staff.
- Maintained up-to-date knowledge of industry trends, competitor activity, and coffee-related news to stay ahead of the curve
- Streamlined inventory management for optimized stock levels and reduced waste.
- Implemented cost-saving measures in purchasing practices without sacrificing product quality or customer satisfaction.
- Improved overall store cleanliness, enhancing the customer experience and garnering positive reviews.
- Inspected coffee shop regularly for safety, healthy code, or maintenance concerns.
Coffee Shop Assistant Supervisor
Papparoti Coffee Shop
06.2013 - 06.2015
- Responsible in taking order and serving to the needs of the guest
- Knows on how to make different kinds of coffee (hot and cold drinks)
- Also a food runner, server, dispatcher and bust boy
- Promoted as Assistant Supervisor
- Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity
- Monitor the inventory of stocks, as well as the safety of all the equipments of the shop
- Monitor food and drinks presentation method, garnishing and presentation of food in order to ensure food and drinks are prepared and presented in an acceptable manner
- Knows on how to handle and solve complaints
- Supported store operations by completing opening and closing procedures efficiently.
- Implemented promotional strategies that boosted overall sales performance.
- Developed strong product knowledge that contributed to successful upselling efforts.
- Expedited food orders for timely preparation and delivery, enhancing customer satisfaction.
- Participated in staff training sessions, improving overall team efficiency.
- Adhered to health and safety guidelines, maintaining a safe environment for both employees and customers.
- Resolved customer complaints professionally, resulting in repeat business and positive reviews.
- Provided excellent communication skills while taking customer orders or handling inquiries.
- Prepared high-quality beverages with attention to detail and presentation standards.
- Contributed to the achievement of sales targets through exceptional customer service and product knowledge.
- Collaborated effectively with coworkers, fostering a positive working environment that led to increased productivity.
Waiter
FK International Group of Companies
06.2008 - 07.2010
- Trained in the kitchen to be familiarize in the menu
- Trained in juice section for making different kinds of juices and coffee
- Support on training newly hired staff
- Manage the coffee shop and restaurant operations in the absence of Supervisor
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
- Communicated with kitchen staff to enable accurate food preparation.
- Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
Team Member
Pizzahut Corporate City
10.2004 - 06.2005
- Make different flavors of pizza such as hawaiian, pepperoni & cheese
- Prepare, cook and serve different starters such as pastas, french fries and salads
- Used to prepare, portion and make some back-up of products such as pasta noodles, vegetables for salad and different garnishing for pasta
- Cuts different size of pizza into 4, 6, 8, 16 evenly
- Train and coached newly hired team member
- Serve drinks, starters, main course and desserts to the guest
- Ensure that customer's satisfaction are met at all times
Education
HRS (Hotel & Restaurant Services)
Muntinlupa City Technical Institute
Bachelor of Science - Computer Science
Adamson University
01.2002
Skills
- Customer service
- Responsible and dependable
- Work independently
- Cleaning and sanitizing
Languages
English
Full Professional
Timeline
Custodian
Kenora District Service Board
03.2024 - 05.2025
Cook
Pizza Hut
06.2023 - 05.2025
Logistic warehouse Clerk/ Retail Sales Associate
Canadian Tire
05.2023 - 02.2024
Coffee Shop Supervisor
Spontiphoria
09.2015 - 09.2019
Coffee Shop Assistant Supervisor
Papparoti Coffee Shop
06.2013 - 06.2015
Waiter
FK International Group of Companies
06.2008 - 07.2010
Team Member
Pizzahut Corporate City
10.2004 - 06.2005
HRS (Hotel & Restaurant Services)
Muntinlupa City Technical Institute
Bachelor of Science - Computer Science
Adamson University
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