Jonah Rodriguez
San Diego
Summary
While attending the University of Arizona as a student athlete I worked part time.
Dynamic and results-oriented professional with a proven track record at The Cork Tucson, adept at enhancing customer satisfaction and streamlining operations. Skilled in cash handling and exceptional customer service, demonstrated through efficient multitasking and fostering guest engagement in high-volume settings. Excelled in teamwork, significantly contributing to seamless service delivery and operational excellence.
Overview
3
3
years of professional experience
Work History
Server
The Cork Tucson
06.2024 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
Merchandise Associate
Food 4 Less Supermarket
04.2023 - 01.2024
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Greeted, serviced, and thanked all customers.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Updated signage and price tags to reflect current sales.
- Built end caps and aisle displays to highlight products and support latest promotions.
Host
Brookdale Assisted Living
02.2022 - 03.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Education
Associate Of Business Administration - Human Resources Development
University of Arizona
Tucson, AZAssociate Of Business Administration - Accounting And Finance
San Diego State University
San Diego, CASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Safe food handling
- High volume dining
Timeline
Server
The Cork Tucson
06.2024 - 12.2024
Merchandise Associate
Food 4 Less Supermarket
04.2023 - 01.2024
Host
Brookdale Assisted Living
02.2022 - 03.2023
Associate Of Business Administration - Human Resources Development
University of Arizona
Associate Of Business Administration - Accounting And Finance
San Diego State University
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