Jonah Heater-Zaccaria
Calgary,AB
Summary
Driven professional with proven expertise in visual merchandising and inventory management, honed at Match Retail. Excelled in enhancing product displays and optimizing stock levels, significantly improving customer engagement. Demonstrated exceptional teamwork and reliability, alongside skills in plan-o-gram creation and pricing. Achieved high standards of cleanliness and organization, contributing to increased guest satisfaction at Hotel Clique and Applause Hotel.
Overview
2
2
years of professional experience
Work History
Merchandiser
Match Retail
05.2023 - 09.2024
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Verified products appeared at correct locations in proper quantities.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Organized and maintained displays to achieve clean and appealing product layouts.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Housekeeping and Laundry Attendant
Hotel Clique and Applause Hotel
05.2022 - 09.2022
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
- Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.
- Improved guest satisfaction by maintaining a clean and organized environment in guest rooms and common areas.
- Raised cleanliness standards in guest rooms by routinely inspecting completed work for quality assurance purposes.
- Consistently met high-performance expectations set forth by management while maintaining exceptional levels of professionalism under pressure situations.
Education
University of Lethbridge
Lethbridge, AB 09.2021 - 9 2025
High School Diploma -
James Fowler High School
Calgary, AB06.2021
Skills
- Reliable and punctual
- Friendly and outgoing
- Stock Rotation
- Pricing and shelf labeling
- Visual Merchandising
- Plan-o-gram creation
- Merchandise planning
- Interior and exterior displays
Languages
English
Native or Bilingual
Timeline
Merchandiser
Match Retail
05.2023 - 09.2024
Housekeeping and Laundry Attendant
Hotel Clique and Applause Hotel
05.2022 - 09.2022
University of Lethbridge
09.2021 - 9 2025
High School Diploma -
James Fowler High School
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