Summary
Overview
Work History
Education
Skills
Timeline
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Jonah Cramer

Penticton,BC

Summary

Driven HR professional with a proven track record at Westhills Aggregates LLP, enhancing recruitment efficiency and employee engagement. Excelled in leadership and HR analytics, implementing performance systems that fostered a culture of excellence. Skilled in conflict resolution and technology, significantly improving decision-making processes and workplace relationships.

Overview

5
5
years of professional experience

Work History

Human Resources & Administration Support

Westhills Aggregates LLP
11.2021 - Current
  • Streamlined recruitment processes for increased efficiency and reduced time to hire.
  • Drafted and documented employee and company policies to reduce compliance risks.
  • Implemented performance management systems, promoting a culture of accountability and excellence.
  • Developed comprehensive onboarding programs to improve new hire retention and engagement.
  • Updated HR databases with accurate employee information to support effective decision-making processes.
  • Conducted thorough employee evaluations, providing constructive feedback for professional growth.
  • Mediated conflict resolution efforts between employees, maintaining strong workplace relationships.
  • Assisted in the creation of job descriptions, attracting highly qualified candidates for open positions.
  • Managed benefits administration, ensuring timely and accurate distribution of employee benefits.
  • Maintained strict confidentiality in handling sensitive employee data, protecting privacy rights of all staff members.
  • Prepared and implemented ScaleIt weighing software.
  • Assist management team with any administrative tasks or issues that arise.
  • Transferred employee timesheets from punch cards and ConnectTeam into Quickbooks Enterprise for payroll processing.

Human Resources Officer

K'uL Management Group
09.2019 - 11.2021
  • Supported the development and implementation of human resource initiatives and systems.
  • Maintained accurate personnel records, ensuring privacy standards were met in accordance with relevant regulations.
  • Provided counsel to management on policies and procedures.
  • Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
  • Managed employee benefits programs, ensuring timely enrollment and accurate recordkeeping.
  • Assisted in performance management processes.
  • Provided mediation and conflict resolution for employees withing the company.
  • Supported management with disciplinary and grievance procedures.

Manager

Coyote Cruises LP
06.2019 - 08.2020
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Suggested and implemented solutions to problems while working alongside the owners to ensure the success of the business.

Education

Diploma - Business Administration

Okanagan College
Kelowna, BC
05.2019

Certificate - Exterior Fire Fighter Operations Program

Justice Institute of British Columbia
Penticton, BC
09.2016

Skills

  • Leadership and Team Management
  • Problem-Solving and Decision-Making
  • Communication
  • Adaptability and Resilience
  • Conflict Resolution
  • Client Relationship Management
  • HR Policies Implementation
  • HR analytics

Timeline

Human Resources & Administration Support

Westhills Aggregates LLP
11.2021 - Current

Human Resources Officer

K'uL Management Group
09.2019 - 11.2021

Manager

Coyote Cruises LP
06.2019 - 08.2020

Diploma - Business Administration

Okanagan College

Certificate - Exterior Fire Fighter Operations Program

Justice Institute of British Columbia

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Jonah Cramer