Jonah Castro
Richmond Hill,ON
Summary
Skilled in delivering exceptional customer experiences, I refined my expertise in guest relations and maintaining impeccable service standards at Pho Xe Lua. My diverse background in fitness instruction and landscaping highlights my versatility in communication and creative. I specialize in crafting tailored solutions that elevate client satisfaction and drive operational excellence.
Overview
1
1
year of professional experience
Work History
Waitress Trainee
Pho Xe Lua
Richmond Hill, ON
07.2024 - 08.2024
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Performed opening and closing side duties including cleaning tables, chairs and floors.
- Observed other wait staff members' techniques to learn best practices for providing exceptional customer service.
Fitness Instructor
9 Spears Muay Thai
Richmond Hill, Ontario
07.2023 - 09.2023
- Set up equipment for use by class participants.
- Sanitized exercise mats, weights, and equipment before and after usage.
- Provided one-on-one instruction on proper technique for strength training exercises.
- Communicated with parents about children's progress; recommended additional sessions for further development.
Landscaper
Self-Employed
Richmond Hill, Ontario
03.2023 - 06.2023
- Performed routine yard maintenance, including lawn mowing, trimming, and edging, to enhance curb appeal.
- Performed comprehensive yard clean-ups involving debris removal, leaf raking, and waste disposal.
- Consulted with clients to understand their landscaping needs and preferences, delivering tailored solutions to meet their expectations.
Education
Bayview Secondary School
Richmond Hill, ON06-2026
Skills
- Cleanliness
- Customer service skills
- Communication skills
- Guest relations
- Visual Display Design
- Visual merchandising
Affiliations
- High school basketball player
- HOSA member
Accomplishments
- Honour roll student
Timeline
Waitress Trainee
Pho Xe Lua
07.2024 - 08.2024
Fitness Instructor
9 Spears Muay Thai
07.2023 - 09.2023
Landscaper
Self-Employed
03.2023 - 06.2023
Bayview Secondary School
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