Jon Routery
Burlington,ON
Summary
Dynamic entrepreneur and team collaborator with a proven track record in small business management and development, notably at JR Boards. Excels in customer relations and strategic planning, significantly enhancing brand identity and customer satisfaction. Skilled in quality assurance and creative thinking, adept at fostering positive, results-driven environments.
Overview
9
9
years of professional experience
Work History
Small Business Owner
JR Boards
2017.09 - Current
- Promoted business via social media to generate leads and maximize brand identity.
- Fulfilled customer needs by completing over 300 purchase orders and customer invoices.
- Provided elite customer service by resolving problems and calmly responding to shifting priorities.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Designed business plans to define short-term and long-term goals and strategies.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Cabinet Installer
Interior Works Inc.
2016.09 - 2023.03
- Worked in manufacturing environment to fabricate cabinetry for residential and commercial spaces.
- Visited residential and commercial locations to remodel facilities or install new cabinetry and millwork.
- Contributed to team success and customer satisfaction by working efficiently and helping team members.
- Checked work for compliance with quality standards and Code requirements.
- Maintained neat, clean and hazard-free sites.
Tour Guide
Frootogo Orchards
2015.09 - 2015.11
- Provided education and safety for large groups of children by guiding them through apple orchards, pumpkin orchards, and farm houses.
- Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
- Built personal relationships with guests to promote positive experiences.
- Worked closely with management staff to create new and lucrative tours.
Education
Psychology
Queen’s University
Kingston, ONHigh School Diploma -
Hillfield Strathallen College
Hamilton, ON06.2014
Skills
- Small business management and development
- Customer relations
- Administering/facilitating orders and sales
- Strategic planning and execution
- Quality assurance
- Collaborating with others in team environments
- Workplace health and safety
- Creative thinking
- Positive energy
Languages
English
Native or Bilingual
Hobbies
- Reading
- Cooking
- Basketball
- Weight-lifting
Timeline
Small Business Owner
JR Boards
2017.09 - Current
Cabinet Installer
Interior Works Inc.
2016.09 - 2023.03
Tour Guide
Frootogo Orchards
2015.09 - 2015.11
Psychology
Queen’s University
High School Diploma -
Hillfield Strathallen College
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