JON LUITWIELER

Experienced Sales & Operations Manager with over 20 years of multi-unit sales & operations expertise. Proven track record in optimizing of market strategies to help deliver performance goals while optimizing profitability and collective unit (locations) relationships. A leader in addressing unit needs while delivering performance expectations on the retail and wholesale level. An advocate of KPI monitoring/goal setting/mentoring. Price, product, and promotionally driven with logistics and profitability in mind. An engaged based leader who communicates with and visits the field locations often. Has the ability to balance inventory in a fair and equitable way so as to make sure sales are optimized. Has been a leader and mentor to hundreds of employees and managers (direct reports), guiding them through planned operations/promotions leading to maximum sales. Also has over 20 years of experience in on-boarding new employees to off-boarding employees. I encourage and motivate others through teamwork and collaboration, leading by example. Extremely well versed in customer service & satisfaction and even completed Disney's Approach to Quality Service at the Disney Institute in Orlando. Can effectively schedule tasks and employees, act upon urgency, meet deadlines, and multi-task different projects at the same time. Member of the Dean's List while acquiring B. Arts at Mount Royal University in Calgary. Well traveled within North America visiting locations (stores/units) and is well versed in the Canadian marketplace (holds a passport). I am extremely proficient in Excel, Word, Outlook and Powerpoint having created many complicated spreadsheets and presentations. I have vast knowledge of the clothing industry including leather and motorcycle accessories. I am also an avid fan of Harley-Davidson and currently own 2 Harley's (a 2023 Road Glide Special and a 2004 Road King Classic). I love road trips, having just completed this month, a trip to Daytona, Florida visiting almost every Harley dealership along the way including some of the largest such as High Desert H-D in Boise, Idaho, Las Vegas H-D in Las Vegas, NV, Scottsdale H-D in Scottsdale, AZ, Barnett H-D in El Paso, Texas, Adamec H-D in St. Augustine, Florida, Teddy Morse's Daytona H-D, as well as every other H-D dealership in-between all those along Interstate 10 going west to east (collecting dealer stickers and t-shirts as I went along) finally reaching Daytona during Bike Week and visiting the Harley Davidson exhibit at the Daytona International Speedway.