Jon Linke

• Lead several teams of 8-12 Support Advisors

• Conducted one-to-one sessions with each direct report to continuously assess opportunities and develop skills

• Created overarching goals for Advisors that were data-informed and supported by specific behaviour-based instructions

• Built custom spreadsheets to track data and supplement internal tools

• Frequently organised and ran team-building sessions which included presentations and group coaching

• Provided front-line support and business counselling to Shopify merchants

• Solved highly-technical issues and found creative solutions using a variety of available resources.

• Taught K-6 students English, science, art, math and more

• Maintained cultural sensitivity and ensured that all lessons were delivered within the guidelines of the school and the Islamic faith

• Delivered weekly lesson plans to small groups of students aged 4 to 10

• Designed activities to help early learners develop phonemic awareness

• Noted progress of over 70 students and regularly corresponded with parents