Jon Dalke
Waterloo
Summary
Enthusiastic associate skilled in managing client accounts and addressing concerns effectively. Known for excellent communication and problem-solving abilities, contributing to a loyal customer base.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Promotional Products Account Executive
Extreme Adventure Promotions Inc.
2020 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Head Cashier/Cash Office/Special Services Associate
Home Depot
04.2019 - Current
- Completed Home Depot Management Training Program.
- Supervised cash handling operations, ensuring accuracy and compliance with company policies.
- Trained and mentored new associates in customer service and point-of-sale procedures.
- Coordinated year-end inventory - managed 10+ employees to ensure accurate product counts.
Special Events Assistant
City of Kitchener
05.2018 - 12.2021
- Coordinated logistics for special events, ensuring seamless execution and adherence to timelines.
- Supported event setup and teardown, optimizing resource allocation for efficiency.
- Implemented on-site attendee experience strategy.
Backshop Assistant
Grey Silo Golf Course
04.2017 - 09.2017
- Assisted in and took responsibilities for daily golf course operations.
- Demonstrated excellent initiative in performing tasks.
Education
Bachelor of Arts - Honours Recreation And Sport Business
University of Waterloo
Waterloo, ON06-2024
Skills
- Good communication, both written and oral
- Strong leadership and organizational skills
- Very capable of analyzing and solving problems
- Professional appearance and manner, ability to utilize all techniques for success
- Enthusiastic and committed to maintain quality and efficiency
- Sincerely enjoy the challenge of providing high-quality service to clients
- Dependable and conscientious – accurate at detail work
Certification
- Certified Forklift Operator
- Certified Reach Truck Operator
- Class "G" Driver's License
Timeline
Head Cashier/Cash Office/Special Services Associate
Home Depot
04.2019 - Current
Special Events Assistant
City of Kitchener
05.2018 - 12.2021
Backshop Assistant
Grey Silo Golf Course
04.2017 - 09.2017
Promotional Products Account Executive
Extreme Adventure Promotions Inc.
2020 - Current
Bachelor of Arts - Honours Recreation And Sport Business
University of Waterloo