Summary
Overview
Work History
Education
Skills
Languages
Certification
Interests
Websites
Work Preference
Timeline
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Jon Alle

Brandon,MB

Summary

A results driven team player or individual contributor, committed to excellence. Seeking to apply my expertise and experience to new opportunities. Significant experience in communication, problem-solving, and adapting to changing circumstances. Recognized for reliability, leadership, customer service skills, and fostering a productive work environment. Demonstrated track record of improving service quality and achieving optimal outcomes.

Overview

22
22
years of professional experience
1
1
Certificate
1
1
year of post-secondary education

Work History

Flight Service Specialist (AAS)

NAV Canada
12.2024 - 05.2025
  • Trained to reduce risks associated with flying in adverse weather conditions by providing accurate forecasts and alternative route options to pilots.
  • Trained to support pilots with timely updates on potential hazards or changes in route conditions, enhancing overall flight safety.
  • Trained to facilitate clear communication between pilots and air traffic control for efficient routing adjustments and emergency procedures management.
  • Adhered to safety procedures when managing logistics for pilot and ground crew.
  • Posted and interpreted weather reports
  • Trained in weather observations
  • Knowledge of airport operations and Canadian airspace.

Sales Consultant

Glentel Inc.
10.2019 - 11.2024
  • Provided sales and customer service assistance to walk-in traffic
  • Stayed knowledgeable on latest device innovations and technological advancements through continuous training.
  • Followed up with existing customers to provide additional support and address concerns.
  • Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
  • Responded to telephone and in-person requests for information.
  • Evaluated customer purchase requirements and recommended best-fit company offerings.
  • Maximized customer retention by resolving issues quickly.
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.

Security Supervisor

Paragon Protection Ltd.
10.2012 - 10.2019
  • Developed improved training methods with focus on public safety and officer awareness.
  • Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
  • Recorded incident reports with detailed accounts of occurrences.
  • Oversaw team of security officers and managed scheduling, performance evaluations, and standards.
  • Demonstrated commitment to public safety by patrolling events and well-populated establishments.
  • Implemented surveillance cameras to investigate loss, fraud, theft and abuse by employees or visitors.

Security Supervisor

Outdoor Box Office/Paladin Security Group
03.2007 - 06.2012
  • Led team of 5 guards in monitoring high volume of mall traffic during peak hours and days. including performance evaluations, training, and scheduling.
  • Recorded incident reports with detailed accounts of occurrences.
  • Drafted security operating procedures and training materials for human resources department.
  • Oversaw daily monitoring and patrolled buildings, grounds and work sites.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.

Piano Delivery

The Piano Studio
06.2005 - 03.2007
  • Assembled benches and keyboard stands
  • Delivered keyboards, pianos, and baby grand pianos to shows and clients homes
  • Gave short tutorial to clients on functionality of their new piano

Employee

Little Caesars Pizza
09.2003 - 03.2007
  • Took orders from customers and completed orders
  • Handled cash and the POS system
  • Supervised shift
  • Closed store, cash audit, and payroll hours.
  • Store Cleaning and preperations

Education

Certificate - Police Studies

Assiniboine Community College
Brandon, MB
09.2010 - 05.2011

Skills

  • Product and Service Knowledge and Promotions
  • Team Development
  • Interpersonal Communication Skills
  • Customer Relations and Client Services
  • Professional Demeanor
  • Team Player
  • Detail-Oriented
  • Clear Verbal and Written Communication
  • Radio Communication and Dispatching
  • Aviation Regulations
  • Airspace Management
  • Aeronautical information and systems
  • Weather Analysis, Interpretation, and Monitoring
  • Problem-solving abilities

Languages

English
Bilingual or Proficient (C2)
German
Beginner (A1)

Certification

  • Restricted Operators Certificate - Aeronautical (ROC-A) - 2025
  • Possession and Acquisition License (PAL) - 2011
  • Drivers License (Full) - 2008

Interests

Target Sports

Archery

Inking/Colouring

Reading

Video Games

Photography

Work Preference

Work Type

Full Time

Timeline

Flight Service Specialist (AAS)

NAV Canada
12.2024 - 05.2025

Sales Consultant

Glentel Inc.
10.2019 - 11.2024

Security Supervisor

Paragon Protection Ltd.
10.2012 - 10.2019

Certificate - Police Studies

Assiniboine Community College
09.2010 - 05.2011

Security Supervisor

Outdoor Box Office/Paladin Security Group
03.2007 - 06.2012

Piano Delivery

The Piano Studio
06.2005 - 03.2007

Employee

Little Caesars Pizza
09.2003 - 03.2007

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Jon Alle