Jon Alle
Brandon,MB
Summary
A results driven team player or individual contributor, committed to excellence. Seeking to apply my expertise and experience to new opportunities. Significant experience in communication, problem-solving, and adapting to changing circumstances. Recognized for reliability, leadership, customer service skills, and fostering a productive work environment. Demonstrated track record of improving service quality and achieving optimal outcomes.
Overview
22
22
years of professional experience
1
1
Certificate
1
1
year of post-secondary education
Work History
Flight Service Specialist (AAS)
NAV Canada
Winnipeg, MB
12.2024 - 05.2025
- Trained to reduce risks associated with flying in adverse weather conditions by providing accurate forecasts and alternative route options to pilots.
- Trained to support pilots with timely updates on potential hazards or changes in route conditions, enhancing overall flight safety.
- Trained to facilitate clear communication between pilots and air traffic control for efficient routing adjustments and emergency procedures management.
- Adhered to safety procedures when managing logistics for pilot and ground crew.
- Posted and interpreted weather reports
- Trained in weather observations
- Knowledge of airport operations and Canadian airspace.
Sales Consultant
Glentel Inc.
Newmarket, ON/Brandon, MB
10.2019 - 11.2024
- Provided sales and customer service assistance to walk-in traffic
- Stayed knowledgeable on latest device innovations and technological advancements through continuous training.
- Followed up with existing customers to provide additional support and address concerns.
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
- Responded to telephone and in-person requests for information.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Maximized customer retention by resolving issues quickly.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
Security Supervisor
Paragon Protection Ltd.
Newmarket, ON
10.2012 - 10.2019
- Developed improved training methods with focus on public safety and officer awareness.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling, performance evaluations, and standards.
- Demonstrated commitment to public safety by patrolling events and well-populated establishments.
- Implemented surveillance cameras to investigate loss, fraud, theft and abuse by employees or visitors.
Security Supervisor
Outdoor Box Office/Paladin Security Group
Brandon, MB
03.2007 - 06.2012
- Led team of 5 guards in monitoring high volume of mall traffic during peak hours and days. including performance evaluations, training, and scheduling.
- Recorded incident reports with detailed accounts of occurrences.
- Drafted security operating procedures and training materials for human resources department.
- Oversaw daily monitoring and patrolled buildings, grounds and work sites.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Piano Delivery
The Piano Studio
Newmarket, ON
06.2005 - 03.2007
- Assembled benches and keyboard stands
- Delivered keyboards, pianos, and baby grand pianos to shows and clients homes
- Gave short tutorial to clients on functionality of their new piano
Employee
Little Caesars Pizza
Newmarket, ON
09.2003 - 03.2007
- Took orders from customers and completed orders
- Handled cash and the POS system
- Supervised shift
- Closed store, cash audit, and payroll hours.
- Store Cleaning and preperations
Education
Certificate - Police Studies
Assiniboine Community College
Brandon, MB 09.2010 - 05.2011
Skills
- Product and Service Knowledge and Promotions
- Team Development
- Interpersonal Communication Skills
- Customer Relations and Client Services
- Professional Demeanor
- Team Player
- Detail-Oriented
- Clear Verbal and Written Communication
- Radio Communication and Dispatching
- Aviation Regulations
- Airspace Management
- Aeronautical information and systems
- Weather Analysis, Interpretation, and Monitoring
- Problem-solving abilities
Languages
English
Bilingual or Proficient (C2)
German
Beginner (A1)
Certification
- Restricted Operators Certificate - Aeronautical (ROC-A) - 2025
- Possession and Acquisition License (PAL) - 2011
- Drivers License (Full) - 2008
Interests
Target Sports
Archery
Inking/Colouring
Reading
Video Games
Photography
Websites
Work Preference
Work Type
Full TimeTimeline
Flight Service Specialist (AAS)
NAV Canada
12.2024 - 05.2025
Sales Consultant
Glentel Inc.
10.2019 - 11.2024
Security Supervisor
Paragon Protection Ltd.
10.2012 - 10.2019
Certificate - Police Studies
Assiniboine Community College
09.2010 - 05.2011
Security Supervisor
Outdoor Box Office/Paladin Security Group
03.2007 - 06.2012
Piano Delivery
The Piano Studio
06.2005 - 03.2007
Employee
Little Caesars Pizza
09.2003 - 03.2007