Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
AssistantManager

JOMI ANNA ALEX

Cambridge,ON

Summary

As a post-graduate in Network Infrastructure and System Administration, I possess a comprehensive understanding of computer networks, systems, and infrastructure. With hands-on experience in managing and maintaining servers, implementing security measures, and troubleshooting technical issues. My proficiency in operating systems, virtualization, and cloud computing enables me to develop and implement solutions that optimize system performance, availability, and reliability. With excellent communication skills and a keen eye for detail, I am able to collaborate effectively with cross-functional teams and ensure that projects are delivered on-time and within budget

Overview

4
4
years of professional experience
1
1
Certification

Work History

SYSTEM ADMINISTRATOR

Bharat IT Services Ltd
11.2020 - 11.2021

Company Overview: India

  • Managing and maintaining the company's computer networks, including LANs, WANs, internet, intranet, and other communication systems
  • Implementing and maintaining security measures to protect systems, networks, and data
  • This involves monitoring access, conducting regular security audits, and implementing security protocols.
  • Installing, configuring, and maintaining servers and ensuring their efficiency and reliability
  • This could involve both physical and cloud-based servers
  • Overseeing the installation, maintenance, and troubleshooting of computer hardware and software systems
  • Developing and implementing backup and recovery procedures to ensure data integrity and availability in case of system failures
  • Providing technical support and assistance to users in the organization, troubleshooting issues, and assisting with software and hardware inquiries
  • Collaborating with other IT team members and departments to ensure seamless integration and functionality of systems and applications
  • Monitoring system performance and identifying opportunities for improvement
  • Planning and implementing upgrades and updates to optimize system efficiency
  • Ensuring that systems and processes comply with relevant regulations and standards, especially regarding data protection and privacy
  • Creating and maintaining documentation related to system configurations, procedures, and protocols
  • Generating reports on system performance and security
  • Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.

Assistant Manager

New York Fries
10.2022 - Current
  • Supervising and leading a team of restaurant staff, ensuring effective communication and collaboration
  • Ensuring a positive and welcoming atmosphere for guests, addressing their needs, and resolving any complaints or issues promptly and professionally
  • Overseeing daily restaurant operations, including opening and closing procedures, cash handling, and ensuring compliance with health and safety regulations
  • Monitoring inventory levels, placing orders, and optimizing stock rotation to minimize waste and maximize profitability
  • Assisting with budgeting, cost control, and inventory management to optimize resources and maintain profitability
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Developed marketing strategies to attract new customers, increasing foot traffic.

SALES ASSOCIATE

Dollarama
09.2022 - 10.2022
  • Operating cash registers and handling cash transactions accurately and efficiently
  • Scanning and processing customer purchases, ensuring the correct prices and quantities
  • Verifying customer identification for age-restricted products, if applicable
  • Providing product information and answering customer inquiries
  • Maintaining knowledge of current promotions, discounts, and sales events

GENERAL LINE ASSEMBLER

Maple Leaf Foods
08.2022 - 10.2022
  • Reading and interpreting work orders, blueprints, and specifications to understand the assembly process
  • Checking and inspecting the quality of individual parts and finished products to ensure they meet the required standards
  • Identifying and troubleshooting any issues or defects in the assembly process, and taking corrective actions as needed
  • Operating machinery or equipment related to the assembly process, such as power tools, soldering irons, or welding machines

CREW MEMBER

Onroute New York Fries
06.2022 - 08.2022
  • Responsibilities includes communicating with the customers and resolving disputes when needed
  • Operating the cash registers and taking orders
  • Washing dishes and kitchen utensils, Cleaning the areas, mopping floors, emptying the trash and standing for long periods of time
  • Packaging to-go orders, refilling napkin, condiment and utensil dispensers

SCREENER

Hourglass
02.2022 - 03.2022
  • Responsibilities are Screen all individuals entering site entrance for symptoms, signs and travel based on the provided screening guidelines
  • Ensuring individuals adhere to proper safety protocols, such as wearing face masks and maintaining physical distancing
  • Documenting relevant information accurately and maintaining confidentiality of individuals' personal and medical data
  • Collaborating with other team members, including healthcare professionals and administrative staff, to ensure efficient clinic operations

Education

Applied network infrastructure and system administrator -

Conestoga College
04.2023

Bachelor's Degree - Electronics and Communication Engineering

CEK
09.2020

Skills

  • Networking- Routing
  • Network Switching
  • MS Office 365
  • Active Directory/Authentication
  • System Hardware
  • Powershell scripting
  • Operating System-Windows 10/11
  • Linux
  • Exchange Server 2019
  • SQL Server 2019
  • Windows 2012/2016/2019/2022 server
  • TCP/IP/DNS/DHCP
  • Vmware
  • Project management abilities
  • Budgeting and finance
  • Google Drive

Certification

  • Network Administration and Linux
  • Microsoft Azure Fundamentals (AZ-900) Cert Prep: 1 Cloud Concepts by Microsoft Press
  • Windows 10 for IT Support: Advanced Troubleshooting
  • IT Security Foundations: Network Security

Languages

English
Native or Bilingual
French
Professional Working
Hindi
Native or Bilingual
Malayalam
Native or Bilingual
Tamil
Native or Bilingual

Timeline

Assistant Manager

New York Fries
10.2022 - Current

SALES ASSOCIATE

Dollarama
09.2022 - 10.2022

GENERAL LINE ASSEMBLER

Maple Leaf Foods
08.2022 - 10.2022

CREW MEMBER

Onroute New York Fries
06.2022 - 08.2022

SCREENER

Hourglass
02.2022 - 03.2022

SYSTEM ADMINISTRATOR

Bharat IT Services Ltd
11.2020 - 11.2021

Bachelor's Degree - Electronics and Communication Engineering

CEK

Applied network infrastructure and system administrator -

Conestoga College
JOMI ANNA ALEX