Dynamic retail professional with excellent customer service and communication skills, honed at Krispy Kreme. Proven ability to enhance customer satisfaction through efficient service and suggestive selling techniques. Skilled in cash handling and maintaining product quality, consistently ensuring a clean and safe shopping environment. Committed to driving sales and improving store operations.
• Answering questions and providing courteous service to customers
• Taking and completing orders accurately and efficiently
• Politely engaging in suggestive selling techniques
• Accepting payment for product and delivering correct change
• Inspecting product for quality according to Krispy Kreme company standards
• Preparing all ingredients necessary for doughnut processing (glaze, fillings and icings - using the correct formula
• Restocking products to guarantee freshness
• Performing sanitation duties in order to maintain an internal and external clean, safe and sanitary shop.
• Ensuring a high level of customer service
• Following up on hot selling items and completing markdowns and SKU
changes when needed
• Performing cycle counts as required
• Kept records of daily progress and identifying and correcting flaws.
• Improved safety by cleaning and organizing work zones on a regular basis.
WHMIS Certificate