Jo Marie Katherine Challis
London,ON
Summary
Accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Unity4
01.2019 - 04.2021
- Responded to customer requests for products, services, and company information.
- Developed customer service policies and procedures to meet and exceed industry service standards.
Baker
Tim Hortons
09.2018 - 05.2020
- Complied with health and safety codes to protect staff and customers.
- Maintained accurate inventory of baking supplies and ingredients.
- Operated cash registers and processed payments accurately.
- Produced consistently high-quality baked goods for customers.
- Cleaned and maintained kitchen equipment and oven.
- Trained and supervised new employees on bakery operations and procedures.
Home Care Worker
PRIVATE
03.2013 - 04.2015
- House keeping - ADL's
Secretary/Receptionist
The sign shop
06.2009 - 01.2013
- Answering calls, rescheduling meetings with clients and scheduling deliveries, Filing invoices, organizing vinyl prints, Data entry, inventory
Education
High school or equivalent -
Glendale high school
College certificate - Healthcare Food service worker
Northern college
08.2023
Skills
- First Aide CPR level C
- Customer Service
- Sales
- Order Entry
- Cleaning Experience
- Computer Skills
- Office Administration
- Sanitation Procedures
- Product presentation
- Packaging products
- Temperature Monitoring
- Food safety knowledge
- Food Safety Compliance
- Quality Assurance
- Workplace Safety
- Food handling safety
- Inventory Control
Certification
Food Handler Certification, Present
Languages
English
Native or Bilingual
Timeline
Customer Service Representative
Unity4
01.2019 - 04.2021
Baker
Tim Hortons
09.2018 - 05.2020
Home Care Worker
PRIVATE
03.2013 - 04.2015
Secretary/Receptionist
The sign shop
06.2009 - 01.2013
High school or equivalent -
Glendale high school
College certificate - Healthcare Food service worker
Northern college
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