Joll GONSALVES
Toronto,ON
Summary
Highly motivated and detail-oriented Operations and Marketing graduate with hands-on experience in customer service, data handling, and cross-functional coordination. Skilled in data entry, inventory management, and administrative tasks. Strong interpersonal and analytical skills, with a proven ability to thrive in fast-paced, team-oriented environments. Actively seeking full-time opportunities in operations, data entry, or inventory management roles.
Overview
5
5
years of professional experience
Work History
Line Cook
Score on King
10.2024 - Current
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Grilled meats and seafood to customer specifications.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Marketing Intern
Skylarks International
10.2024 - 12.2024
- Analyzed data to identify target markets and customer needs across global regions.
- Assisted in creating and managing digital marketing campaigns, including social media and email outreach.
- Coordinated localization of materials for different markets, ensuring cultural and language accuracy.
- Supported event logistics including vendor communication and promotional material coordination.
Cafe Server
HolmPei Cafe & Bistro
04.2024 - 10.2024
- Used standard formulas and recipes to prepare food items such as pastries, sandwiches and salads.
- Operated cash registers to process cash, credit and debit transactions.
- Stored food in storage areas and designated containers to prevent cross-contamination and spoilage.
- Created cappuccinos, iced coffees, teas and lattes for customers.
Server
Le Papillon on Front Street
05.2023 - 12.2023
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
Sales & Marketing Coordinator
Master Storage
02.2020 - 11.2022
- Completed media training for live interviews and other public-facing communication.
- Monitored personal sales activities to maintain compliance with internal policies and applicable government regulations.
- Collaborated with leadership to identify marketing and communication needs for team and stakeholders.
- Supported implementation of contests, events and other initiatives to build presence and reputation.
Education
Post-Graduate Certificate - Marketing Management And Research
Humber Institute of Technology And Advanced Learning
Toronto, ON12-2024
Bachelor of Commerce - Operation & Marketing
University of Mumbai
Mumba,In05-2022
Skills
- Data Entry & Records Management
- Inventory Control
- Microsoft Excel & Word
- Customer relationship management
- Attention to detail
- Sales & Marketing Coordination
- Time Management & Teamwork
- Operations support
- Client engagement
- Planning events
- Problem-solving
- Adaptability
Timeline
Line Cook
Score on King
10.2024 - Current
Marketing Intern
Skylarks International
10.2024 - 12.2024
Cafe Server
HolmPei Cafe & Bistro
04.2024 - 10.2024
Server
Le Papillon on Front Street
05.2023 - 12.2023
Sales & Marketing Coordinator
Master Storage
02.2020 - 11.2022
Post-Graduate Certificate - Marketing Management And Research
Humber Institute of Technology And Advanced Learning
Bachelor of Commerce - Operation & Marketing
University of Mumbai
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