Jolie Garcia
San Dimas
Summary
- Dynamic Assistant Manager at Fresno Mattress Factory with a proven track record in enhancing customer satisfaction and streamlining operations. Skilled in cash management and collaborative team leadership, I effectively resolved customer inquiries while maintaining a positive store environment. Quick to adapt, I implemented new systems that improved efficiency and team performance.
- Offering strong interpersonal skills and keen ability to learn and adapt quickly within dynamic work environment. Brings focus on operational efficiency and customer satisfaction, with hands-on experience in managing schedules and resources. Ready to use and develop organizational and leadership skills in assistant and management role.
- Strong organizational and time-management skills with keen ability to learn and grow in professional settings. Brings collaborative mindset and ability to quickly adapt to new tools and processes required for administrative tasks. Ready to use and develop communication and organizational skills.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Fresno Mattress Factory
11.2023 - Current
- Assisted in daily operations, ensuring smooth workflow and adherence to company policies.
- Supported team members by handling routine tasks and providing necessary resources.
- Engaged with customers to address inquiries, enhancing overall satisfaction levels.
- Adapted quickly to new tools and systems, streamlining administrative tasks for the department.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Bachelor of Science - Civil Engineering
California State Polytechnic University, Pomona
Pomona, CA05-2028
High School Diploma -
University High School
Fresno, CA05-2024
Skills
- Customer service
- Cash management
- Collaborative team management
- Decision-making
- Time management
- Customer relations
- Staff supervision
- Employee scheduling
- Friendly, positive attitude
- Problem-solving
- Quick-learning
- Technical skills
Languages
Spanish
Native or Bilingual
Extracurricular activities
California Land Surveyor Association
TEA@CPP
Timeline
Assistant Manager
Fresno Mattress Factory
11.2023 - Current
Bachelor of Science - Civil Engineering
California State Polytechnic University, Pomona
High School Diploma -
University High School
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