JOLIANE THIBERT

Built positive relationships with long-term regulars and out-of-town visitors by consistently delivering high quality service and exceeding expectations. Created content for social media platforms.

High-volume fine dining establishment and Vancouver's top location for tourists. Used innovative ideas to promote the business and improve customer experience. Suggested creative strategies to increase overall sales.

Mentored the team on effective upselling and cross-selling technique. Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.