Joley Weatherby
Chilliwack,BC
Summary
Dynamic professional with a proven track record at Nav Canada, adept in organizational skills and problem-solving. Excelled in managing complex scheduling and administrative tasks, ensuring operational efficiency and compliance. Demonstrated exceptional teamwork and customer service, contributing to positive outcomes and workplace harmony. Skilled in multitasking and maintaining attention to detail under pressure.
Overview
2025
2025
years of professional experience
Work History
Scheduler
Nav Canada
09.2022 - Current
- Managed and coordinated scheduling for Air Traffic Controllers, Flight Service Specialists, and Flight Information Specialists to meet operational demands.
- Monitored rest periods and fatigue policies to ensure adherence to regulatory requirements.
- Administered vacations, compensatory time, adhoc leave and any emergency leave that may arise
- Proactively mitigated scheduling inconsistencies by implementing forecasting methods.
- Kept current with collective agreements, workforce planning, and scheduling adjustments.
- Managed scheduling records to ensure accurate payroll documentation.
Adminstration
Nav Canada
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Performed daily administrative tasks supporting operational staff and educational institution.
Medical Offcie Assistant
We Care Medical Mall
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
- Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
- Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
- Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Office Manager
Physiatrix Rehab
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
Fleetwood Park Senior Secorday
Surrey, BCSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Organizational skills
- Calm under pressure
- Problem resolution
- Verbal communication
Languages
English
Native or Bilingual
Committees
Occupational Health and Safety
Social committee
Timeline
Scheduler
Nav Canada
09.2022 - Current
Adminstration
Nav Canada
Medical Offcie Assistant
We Care Medical Mall
Office Manager
Physiatrix Rehab
Fleetwood Park Senior Secorday
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