Jolene Mills
Burlington,ON
Summary
Dynamic and dependable professional with extensive experience at Canada Post, excelling in efficient package delivery and route management. Proven ability to enhance customer satisfaction through effective communication and community engagement. Skilled in workplace safety awareness and training facilitation, fostering teamwork and integrity in all interactions.
Dynamic individual with hands-on experience in customer service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
24
24
years of professional experience
Work History
Mail Carrier
Canada Post
09.2009 - Current
- Delivered mail and packages accurately within designated routes.
- Managed time effectively to ensure timely delivery of all items.
- Maintained organized records of deliveries and customer interactions.
- Assisted in training new mail carriers on route navigation and safety protocols.
- Conducted routine vehicle inspections to ensure compliance with safety standards.
- Developed rapport with customers, enhancing service satisfaction and community relations.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
School Bus Driver
Attridge Transportation
09.2008 - Current
- Ensured student safety through adherence to all traffic laws and school district policies.
- Conducted pre-trip inspections to maintain bus operational efficiency and safety standards.
- Managed daily route planning to optimize travel time and enhance punctuality.
- Trained new drivers on best practices for student safety and bus operation protocols.
- Communicated effectively with parents, students, and school officials regarding transportation issues.
- Monitored student behavior during transport to ensure compliance with safety regulations.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
Cadet Officer
National Defense
05.2002 - Current
- Led training programs to enhance cadet skills and operational readiness.
- Coordinated logistical support for training exercises, ensuring resource availability.
- Developed and implemented safety protocols to promote a secure environment.
- Mentored junior cadets, fostering professional development and teamwork.
- Participated in community outreach initiatives, representing the Cadet Corps in a positive light while engaging with local organizations.
- Assisted with the planning and execution of military ceremonies, ensuring precision and adherence to protocol.
- Developed leadership skills in fellow cadets through mentorship and team-building activities.
Personal Support Worker
Sunrise Senior Living
09.2005 - 06.2006
- Delivered compassionate personal care to residents, enhancing quality of life and emotional well-being.
- Assisted with daily living activities, ensuring comfort and safety for seniors in diverse health conditions.
- Administered medications as prescribed, maintaining accurate records to support health monitoring initiatives.
- Collaborated with healthcare teams to develop personalized care plans, promoting individual resident needs and preferences.
- Facilitated social activities to encourage resident interaction, fostering a sense of community among seniors.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Facilitated mobility assistance for patients requiring help with transfers or ambulation.
- Documented vitals, behaviors, and medications in client medical records.
Education
No Degree - Personal Support Worker
Sheridan College Institute of Technology And Advanced Learning
Oakville06-2004
No Degree - Dental Assistant Level II
Oxford School
Hamilton, ON06-2002
High School Diploma -
Lester B Pearson
Burlington, ON06-1983
Skills
- Workplace safety awareness
- Efficient package delivery
- Proficient in diverse climate conditions
- Effective package management
- Accurate mail categorization
- Route management
- Dependable and reliable
- Defensive driving techniques
- Comprehensive pre-trip checks
- Route navigation
- Driver safety training
- Fuel efficiency
- Assistance with mobility
- Dementia care
- Personal hygiene assistance
- Emotional support
- Housekeeping tasks
- Recreational activities
- Innovative thinking
- Training facilitation
- Personnel management
- Integrity and honesty
- Teamwork and collaboration
- Problem-solving abilities
- Verbal and written communication
- Conflict resolution
- First aid certification
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Mail Carrier
Canada Post
09.2009 - Current
School Bus Driver
Attridge Transportation
09.2008 - Current
Personal Support Worker
Sunrise Senior Living
09.2005 - 06.2006
Cadet Officer
National Defense
05.2002 - Current
No Degree - Personal Support Worker
Sheridan College Institute of Technology And Advanced Learning
No Degree - Dental Assistant Level II
Oxford School
High School Diploma -
Lester B Pearson