Jolene Lesuk

· Administered customer service at the front desk while managing reservations, paperwork, and check-ins using a computerized system to effectively provide a fast and helpful service.

· Worked as a housekeeper at a top-rated hotel, ensured rooms were clean and the finer details precise; completed the task by using various cleaning supplies and spent time and effort to make the rooms perfect, resulting in earned tips and praise.

· Ensured smooth operation, organization of hundreds of orders with a digital system, and customer satisfaction which helped to accomplish set goals efficiently, making for grateful clientele.

· Planned and executed a summer camp with a team through extensive research and communication to create schedules, specific groups, and activities.

· Sent emails to inquire about outreach programs, created list to budget supplies, and planned themed weeks while conversing with other counselors for ideas and effective planning.

· Created an enjoyable and welcoming environment for hundreds of campers ages 6-12 and their parents.

· Improved team dynamic by encouraging and motivating the team to win games and work towards a common goal.

· Balanced athletic schedule with academic requirements, demonstrating discipline and time management skills.

· Encouraged community participation and excitement for future events by planning dances, haunted houses, assemblies, spirit weeks and more, aiding in bringing people together.

· Executed small and large events up to 1200 attendees by communicating with the clubs and advising teachers for ideas.

· Cooperated with the team to advertise and produce the final product to spark enthusiasm within the student body.