Gary Kerr
New Minas,Canada
Summary
Dynamic Shop Manager at Deals Auto with proven expertise in employee management and customer service. Successfully motivated staff to enhance store operations, resulting in improved customer engagement. Skilled in consultative sales, I adeptly addressed customer inquiries and resolved issues, fostering a positive shopping experience and driving store success. Also was parts specialist and parts manager at 3 dealerships
Overview
12
12
years of professional experience
Work History
Shop Manager
Deals Auto Clinic
New Minas, NB
2022.08 - 2026.07
- Managed daily operations of automotive repair shop, ensuring smooth workflow.
- Oversaw staff scheduling and training to enhance team performance and service quality.
- Handled customer inquiries and complaints, providing timely resolutions and support.
Parts Advisor
Kentville Toyota
New Minas, NS
2018.08 - 2022.08
- Assisted customers in identifying and ordering vehicle parts.
- Managed inventory levels and organized parts storage efficiently.
- Provided technical support to clients regarding parts compatibility.
Shipping and Receiving Clerk
Parts For Trucks
New Minas, NS
2014.08 - 2018.08
- Managed incoming shipments and verified product quantities against packing slips.
- Organized warehouse inventory for efficient access and retrieval of parts.
- Operated forklifts and pallet jacks for safe movement of heavy items.
Education
Comwollis
Skills
- Employee motivation
- Store operations
- Customer service
- Customer engagement
- Employee management
- Consultative sales
Timeline
Shop Manager
Deals Auto Clinic
2022.08 - 2026.07
Parts Advisor
Kentville Toyota
2018.08 - 2022.08
Shipping and Receiving Clerk
Parts For Trucks
2014.08 - 2018.08
Comwollis