Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Jolene Hubley

Saint John,NB

Summary

Dedicated Health Support Worker with extensive experience at Rocmaura nursing home , skilled in mobility assistance and compassionate care. Proven ability to enhance client well-being through effective emotional support and personalized care plans. Recognized for fostering trust-based relationships and ensuring privacy while delivering high-quality daily living support. Flexible and committed to improving clients' quality of life.

Experienced support worker prepared for role in personal assistance. Skilled in providing compassionate care, managing daily tasks, and ensuring clients' well-being. Strong focus on team collaboration, adaptability, and achieving results. Reliable and capable of responding to changing needs, with expertise in communication, problem-solving, and empathy.

Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.

Overview

27
27
years of professional experience

Work History

PSW

Rocmaura
06.1999 - 02.2025
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
  • Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Developed trust-based relationships with clients through active listening and empathetic communication skills.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Promoted continuity of care by communicating effectively with other Personal Support Workers during shift changes or handoffs.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Facilitated mobility assistance for patients requiring help with transfers or ambulation.
  • Utilized adaptive equipment appropriately when assisting clients with mobility-related tasks or exercises.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Documented vitals, behaviors, and medications in client medical records.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Implemented strategies for managing challenging behaviors in dementia patients, creating a safe environment for all involved.
  • Supported meal planning and preparation according to dietary restrictions or preferences of the client.
  • Assisted with daily living activities, running errands, and household chores.
  • Provided emotional support to patients and their families during difficult times, fostering positive relationships.
  • Collaborated with healthcare professionals to develop customized care plans for individual patients.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Trained and coordinated work of new support workers.
  • Participated in ongoing professional development opportunities to stay current on industry trends and best practices in personal support work.

School Custodian

ASSD School
02.2020 - 10.2022
  • Enhanced school cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
  • Kept building spaces premises clean inside and outside.
  • Promoted a healthy learning environment by disinfecting classrooms, restrooms, and common areas on a consistent schedule.
  • Completed specialized deep-cleaning projects during summer breaks to prepare the facility for the upcoming academic year.
  • Assisted with minor maintenance tasks such as changing light bulbs, repairing fixtures, and painting walls to keep the facility in good condition.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Collaborated with faculty and staff to address specific cleaning requests or concerns in their respective areas.
  • Checked in and stocked inventory throughout facility.
  • Moved furniture for cleaning and set up for special events.
  • Maintained positive relationships with coworkers by providing support in their tasks and sharing knowledge about best practices in custodial work.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Completed routine floor stripping, sealing, and finishing.
  • Supported school events by setting up and breaking down furniture, equipment, and decorations as needed.
  • Facilitated a secure campus atmosphere by locking doors after hours while following all security protocols laid out by administrators.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Contributed to school safety by promptly addressing and resolving potential hazards in hallways, stairwells, and entryways.
  • Ensured waste management efficiency by properly disposing of trash and recyclables according to regulations.
  • Set up, arranged and removed decorations, tables, chairs, ladders, and scaffolding to prepare facilities for large events.
  • Reported vandalism or other damage to property to supervisor.
  • Streamlined communication between custodial staff through efficient task delegation and progress updates during team meetings.
  • Received recognition from administration for dedication to maintaining a clean and safe learning environment for students, faculty, and staff.
  • Reduced material waste by implementing a recycling program for paper, plastic, and aluminum products in collaboration with school administration.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Upheld high standards of hygiene in food service areas through thorough cleaning practices that met health department guidelines.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Reported damages and hazardous conditions to management for further action.
  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Operated buffers and burnishers to clean and polish floors.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Maintained floor cleaning and waxing equipment.

Home Support Worker

Riley Home Care
10.1997 - 07.2015
  • Developed trusting relationships with clients, establishing rapport and open communication.
  • Enhanced client comfort by providing personal care services such as bathing, grooming, and dressing.
  • Ensured client safety by identifying potential hazards in the home environment and implementing appropriate interventions.
  • Assisted disabled clients to support independence and well-being.
  • Assisted clients with mobility issues, ensuring safe transfers and ambulation around the home.
  • Managed household tasks such as cleaning, laundry, meal preparation, and grocery shopping to maintain a clean and organized living environment for clients.
  • Provided emotional support during difficult times by actively listening and empathizing with clients'' experiences.
  • Maintained accurate documentation of care provided, changes in condition, and communication with healthcare providers for continuity of care purposes.
  • Improved independence and quality of life for clients through assistance with daily living tasks.
  • Monitored vital signs and reported health concerns to healthcare professionals in a timely manner.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Contributed to a positive work environment by collaborating with colleagues and maintaining open lines of communication within the caregiving team.
  • Offered compassionate end-of-life care for terminally ill clients while maintaining dignity, respect, and comfort throughout their final days.
  • Supported physical wellness by assisting clients with exercise routines or therapeutic movement under the guidance of healthcare professionals.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Provided mobility assistance such as walking and regular exercising.
  • Developed individual care plans for clients based on specific needs.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Followed nutritional plans to prepare optimal meals.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Provided transportation and appointments management.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Completed regular check-ins and progress report for each client.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Guided patients to restroom to support bladder and bowel relief requirements.

Home Support Worker

We Care Home Health Services
01.1998 - 09.2003
  • Actively participated in ongoing professional development opportunities to stay current on best practices within the home support worker field.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with daily living activities, running errands, and household chores.
  • Developed trusting relationships with clients, establishing rapport and open communication.
  • Enhanced client comfort by providing personal care services such as bathing, grooming, and dressing.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Provided mobility assistance such as walking and regular exercising.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Followed nutritional plans to prepare optimal meals.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Guided patients to restroom to support bladder and bowel relief requirements.

Education

High School Diploma -

Simonds High School
Saint John, NB
06-1997

Skills

  • Mobility assistance
  • Dementia care
  • Personal hygiene assistance
  • Emotional support
  • Social support
  • Privacy and confidentiality
  • Palliative care
  • Housekeeping tasks
  • Meal preparation
  • Compassionate care
  • Daily living support
  • Geriatric care
  • Client dressing
  • Toileting assistance
  • ADL assistance
  • Time management
  • Respectful and compassionate
  • Verbal and written communication skills
  • End-of-life care
  • Hoyer lifting equipment
  • Housekeeping
  • Flexible schedule and availability
  • Direct patient care
  • Heavy lifting
  • Care plan assessment
  • Client transportation

Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration
  • I enjoy helping others and giving back to the community

Timeline

School Custodian

ASSD School
02.2020 - 10.2022

PSW

Rocmaura
06.1999 - 02.2025

Home Support Worker

We Care Home Health Services
01.1998 - 09.2003

Home Support Worker

Riley Home Care
10.1997 - 07.2015

High School Diploma -

Simonds High School

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Jolene Hubley