Summary
Overview
Work History
Education
Skills
Languages
Certification
certified CPR and Fist Aid (St Jhons ) 2025
Timeline
Generic

Jolene Hastie

Edmonton,AB

Summary

Dedicated Mental Health and Addiction Support Worker at Boyle Street Community Services, skilled in daily living support and relationship building. Enhanced client wellness through personalized care and effective meal planning. Proven ability to foster independence and social engagement, ensuring clients achieve their goals while maintaining health and safety standards.

Qualified known for providing compassionate care and support to individuals with diverse needs. Demonstrated ability to assist clients in daily activities and emotional well-being, ensuring comfortable and safe environment. Proven skills in effective communication and problem-solving.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Mental Health and Addiction Support Worker

Boyle Street Community Services
08.2024 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.

Front Desk Receptionist

FACS Office( Forensic Assesment Community Services
02.2018 - 11.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Developed strong working relationships with team members, fostering a positive work environment.

Education

High School Diploma -

Victoria Composite High School
Edmonton, AB
07-1996

Skills

  • Daily living support
  • Housekeeping tasks
  • Health and safety awareness
  • Emotional support
  • Relationship building
  • Meal planning and preparation

Languages

English
Professional Working

Certification

  • First Aid and CPR training (St Jhons) -2025

certified CPR and Fist Aid (St Jhons ) 2025

Certified First Aid and CPR just renewed. Very familiar, fast, and efficient with medical assistance of all needs.

Timeline

Mental Health and Addiction Support Worker

Boyle Street Community Services
08.2024 - Current

Front Desk Receptionist

FACS Office( Forensic Assesment Community Services
02.2018 - 11.2022

High School Diploma -

Victoria Composite High School

Similar Profiles

CREATE PROFILE
Jolene Hastie