Joleen Bizorik
Morinville,AB
Summary
Dynamic Project and Logistics Coordinator with a proven track record at Clayburn Services, adept in enhancing team collaboration and streamlining project delivery. Skilled in leveraging detail-oriented planning and exceptional problem-solving abilities to exceed employer expectations. Achieved significant improvements in project efficiency and customer satisfaction, demonstrating strong leadership and critical thinking skills.
Overview
13
13
years of professional experience
Work History
Project Coordinator
Clayburn Services
01.2022 - Current
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Created job files for each project and maintained current data in each file.
- Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
- Maintained database and spreadsheets with accurate inventory and status.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
- Responded to requests for information on materials to inquiring parties.
- Assisted with onboarding newly hired staff members and coached on task prioritization.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Kept corporate and client information confidential, adhering to data safety measures.
- Photocopied, distributed and emailed documents to project managers.
- Coordinated cross-departmental meetings to streamline project communication, enhancing team collaboration and efficiency.
- Reported regularly to managers on project budget, progress, and technical problems.
- Maintained open communication by presenting regular updates on project status to customers.
Logistics Coordinator
C&D Logistics
01.2020 - 01.2022
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
- Enhanced supply chain efficiency by optimizing shipping schedules and routes.
- Managed cross-functional teams for efficient project execution and timely completion.
- Improved order accuracy through meticulous data entry and verification processes.
- Reduced transportation costs by negotiating favorable contracts with carriers.
- Coordinated with suppliers for timely delivery of materials, ensuring continuous production.
- Developed training programs for new hires, significantly improving their understanding of logistics operations.
- Streamlined shipment processes, resulting in fewer errors and increased customer satisfaction.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Updated and maintained databases to track shipments and inventory.
- Built and established relationships with staff and vendors.
- Prepared and presented reports to management on logistics performance.
- Analyzed customer requirements and provided customized logistics solutions.
Logistics Coordinator
PCB Freight
02.2017 - 01.2020
Surveillance Operator
Great Canadian Gaming
07.2012 - 01.2016
- Increased efficiency by effectively multitasking between multiple screens, camera angles, and areas under observation.
- Ensured compliance with gaming regulations by consistently monitoring operations and reporting any discrepancies observed.
- Optimized surveillance coverage by actively participating in the planning and installation of new equipment.
- Contributed to risk assessment initiatives by providing valuable insights based on observations made during daily surveillance routines.
- Assisted in maintaining a safe gaming environment through prompt reporting of potential threats or violations.
- Streamlined incident reporting procedures, resulting in faster response times from relevant parties involved.
- Demonstrated strong attention to detail while scanning large crowds for signs of cheating, theft, or other illicit activities.
- Documented suspicious activity and events through detailed reports, submitting timely updates to supervisor.
- Conducted audits of cashier transactions, ensuring accuracy and detecting any signs of fraud or theft.
- Aided in resolving disputes among patrons or employees by providing unbiased visual evidence from surveillance recordings.
- Testified in court as company representative, providing honest information about criminal activity.
- Demonstrated professionalism and commitment to excellence by consistently adhering to established policies, procedures, and regulatory requirements.
- Operated surveillance equipment, video recorders and computers to monitor activities within facility.
- Reviewed video feeds to observe activity at gaming tables, slot machines and in other areas.
- Collaborated with other departments to ensure effective communication and seamless coordination during emergency situations.
- Participated in ongoing training sessions to stay current on industry trends and advancements in technology.
- Maintained strict confidentiality regarding sensitive information obtained during surveillance activities to protect both patrons'' privacy and casino integrity.
- Supported law enforcement investigations with accurate documentation and provision of surveillance footage when needed.
- Enhanced casino security by diligently monitoring surveillance equipment and identifying suspicious activities.
- Assisted management in evaluating employee performance through discreet observation and analysis of work habits.
- Enhanced teamwork within the department by sharing knowledge and expertise with fellow Surveillance Operators during shift handovers or briefings.
- Contributed to loss prevention efforts by conducting thorough video reviews of suspected incidents.
- Identified illegal activities and alerted floor security personnel to address concerns.
- Reported violations of policies, laws and suspicious behaviors to on-site security personnel or local law enforcement.
- Reviewed video surveillance footage.
- Reported violators and incidents to correct staff members and followed up with detailed documentation.
- Observed casino or casino hotel operations for cheating or theft by employees or patrons using audio and video equipment and one-way mirrors.
- Monitored gambling activities for compliance with state and local regulations.
- Welcomed guests to casino property, directed each to check-in desk and offered to be of further assistance, delivering positive experiences in every interaction.
- Remained composed and calm even when situations were stressful or had escalated in order to effectively contribute to security needs.
- Utilized well-developed interpersonal and communication talents to work well with upper management, fellow team members and casino patrons.
Education
Bookkeeping Certificate - Bookkeeping
University of The Fraser Valley
Chilliwack, BC05.2016
High School Diploma - High School Administration
Capilano University
North Vancouver, None06.1994
Skills
- Problem-solving
- Project coordination
- Time management
- Detail-oriented
- Team coordination
- Documentation management
- Decision-making
- Critical thinking
- Flexible and adaptable
- Attention to detail
- Project scheduling
- Customer service
- Workload management
- Team leadership
- Customer management
- Relationship building
- Data collection
- Training and development
- Multiple priorities management
- Deadline adherence
- Report development
- Research
- Spreadsheet tracking
- Cost management
- Cost control
- Budget coordination
- Remote team management
- Negotiations
- Good judgment
- Organizational performance
- Employee scheduling
Languages
English
Native or Bilingual
Timeline
Project Coordinator
Clayburn Services
01.2022 - Current
Logistics Coordinator
C&D Logistics
01.2020 - 01.2022
Logistics Coordinator
PCB Freight
02.2017 - 01.2020
Surveillance Operator
Great Canadian Gaming
07.2012 - 01.2016
Bookkeeping Certificate - Bookkeeping
University of The Fraser Valley
High School Diploma - High School Administration
Capilano University
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