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 Worked in the diversified roles of Project Manager/ Scrum Master and Lead Business Analyst for multiple clients. Has more than 15 years of exceptional work experience in providing product owner, business, and system analysis services for clients such as ABC Supply Co., Emblem Health, Centene, Aetna, Swiss Re, Nationwide, AllState and MetLife through Cognizant US Corp., and Infosys Ltd employers. Extensive experience of working as a Project Manager/ Scrum Master– Planned for business objectives in program increment (PI) meetings, hosted and drove product roadmap planning, product design planning and execution; helped identify dependencies and risks; helped prioritize program objectives based on business value; created user stories and helped document acceptance criteria, DOD, DOR; created working agreement; shared weekly and monthly Say/do, velocity and burn down charts with the management. Additionally gained proficiency as Lead Business Analyst for Broker and Consumer Salesforce products, FACETS application services, Oracle R12/ 11i apps modules and Enterprise Content Services' processes specific to IBM Datacap product for Claims, Medical Management, Enrolment, Correspondence applications. As Oracle ERP Analyst - significantly worked on Module tables based on Oracle apps (R12) such as General Ledger, Account Receivables, Order Management, Inventory, Account Payables, Purchase Order. Additionally, extensively worked on various business flows such as Order to Cash (O2C), Plan to Profit (P2P), Quote to Cash (Q2C) Worked as Business Analyst to capture requirements for generating book of business (BoB) reports based on Account Receivables and Payables. Worked on Snowflake Datawarehouses, Dbeaver, Informatica, Tableau, BitBucket, and powerBI tools. Experience of working on Oracle Applications/ E-business suite as Business Analyst in financials of Oracle applications. Certified CBAP – Certified Business Analyst Professional by International Institute of Business Analysis (IIBA). Official CBAP ID - CBAP36984. Certified SAFe 5 POPM by Scaled Agile Inc. Official Certificate ID – 12883415-6821 Certified CSPO - Certified Scrum Product Owner by Scrum Alliance. Official CSPO ID - C000713664. Certified SAFe 4 Agilist by Scaled Agile Inc. Official Certificate ID – 75394801-6562 Certified CSM - Certified Scrum Master by Scrum Alliance. Official CSM ID - C000713664.  Professional manager with significant expertise in overseeing complex projects and ensuring timely delivery. Skilled in strategic planning, budget management, and risk assessment. Strong focus on team collaboration, fostering results-driven environment, and adapting to changing needs. Known for reliability, leadership, and effective communication. 

Senior Consultant with 8 years of experience, specializing in managing large portfolios of programs across supply planning, execution, and asset management. Expertise in leading end-to-end software development initiatives, delivering high-performance features that enhance scalability, security, functionality, and efficiency. Skilled in identifying process improvements and collaborating with cross-functional teams to define and refine frameworks, tools, and processes. Proven track record in engaging with engineering and product leaders to streamline workflows and drive operational efficiencies. Adept at overseeing project planning, financial management, and team leadership to deliver targeted solutions that optimize business performance.

 Business professional with over 15 years of experience in U.S. healthcare and pharmaceutical sectors. Expertise in business analysis, healthcare analytics, revenue cycle management, product development, and project management. In-depth knowledge of payer and provider workflows, EMR/EHR systems, and regulatory compliance, including HIPAA and HITECH. Proven success in collaborating with data engineering and data science teams to implement analytics and AI-driven solutions that enhance operational efficiency, improve financial outcomes, and support informed decision-making. 

Motivated and results-oriented Project Lead with 9+ years of experience driving successful data-driven initiatives in Business Intelligence (BI) and Analytics. Expertise in leading cross-functional teams, managing project lifecycles, and delivering projects on time and within budget. Proficient in Agile methodologies, stakeholder communication, and translating complex business needs into actionable insights. Guided organization through ISO 9001 QMS audits, demonstrating commitment to quality and process improvement.

Jolade Osuntubo

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Project Lead/Business Analyst

Business Analyst

Customer Service Support

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Master of Science - Environmental Sustainability

Bachelor of Science - Applied Animal Biology

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Project Lead/Business Analyst

Business Analyst

Master of Science - Environmental Sustainability

Customer Service Support

Bachelor of Science - Applied Animal Biology

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