Diploma in Technique - Business Administration
La Cité Collégiale
Ottawa, ON04.2025
Joël Tshomba Wabenga
Ottawa,Canada
Summary
Independent and enthusiastic, my early experiences allowed me to consolidate my skills and familiarize myself with various tools and techniques. After an eight-month internship in banking, I am looking for a position as a bank employee. Courteous and with excellent interpersonal skills, I am capable of ensuring physical and telephone reception with professionalism. Dynamic and comfortable in a fast-paced environment, I possess strong communication skills. Always seeking new challenges, motivated and able to learn quickly, I am ready to fully invest myself and contribute positively to your team from day one.
Education
Diploma in Business Management - Business Management
Damelin College
04.2023
Skills
- Sales and commercial negotiation
- Client relations
- Adaptability
- Entrepreneurship and business management
- Translation and interpretation
- Effective communication
- Office 365
- Smile and positive attitude towards clients
- Active listening to clients
- Cleanliness and order at the workstation
- Self-confidence
- Customer service
- Patience with clients
- Handling returns and refunds
- Adaptability to flexible schedules
- Versatility in tasks
EXPERIENCE
Sales Representative, BdsSolutions & SnapDragon, Gatineau, Canada, 07/2024, 01/2025,
- Sales of computers and co-pilot artificial intelligence solutions
- Customer relationship management and product presentation
- Promotion and sale of technological products
- Advising clients on the best available options
- Warm and professional welcome to clients, responding to their needs courteously.
Cashier, Rawbank, Kinshasa, DRC, 05/2023, 12/2023,
- Assistance with banking operations and transaction management
- Support for clients and resolution of their requests
- Participation in financial analyses and account management
- Processing and resolution of client requests, ensuring optimal and quick satisfaction.
- Observation internship to discover the reality of the working world.
- Accompanying an employee in their work, performing simple tasks under their supervision.
Cashier, Winners, Gatineau, Canada, 01/2025, Current,
- Warm and professional welcome to clients, responding to their needs courteously.
- Counting the cash fund, organizing coins and cash for safekeeping.
- Warm welcome to clients during their checkout.
- Scanning product labels at the reader and processing payments.
Certificates
- Emergency first aid certification, Canadian Red Cross
- French knowledge test, Canada
Languages
- French, Bilingual
- English, Operational
Areas Of Interest
- Volunteer for the YOTESPACK association of La Cité collégiale.
- Holder of an emergency first aid certificate issued by the Canadian Red Cross.
Timeline
Diploma in Business Management - Business Management
Damelin College
Diploma in Technique - Business Administration
La Cité Collégiale
Similar Profiles
Jake Atkins MRTPIJake Atkins MRTPI
Intermediate Planner at Stantec CanadaIntermediate Planner at Stantec Canada
Kristine S. AsmaKristine S. Asma
Admin and Operation Supervisor at 2210115 AB LTDAdmin and Operation Supervisor at 2210115 AB LTD
Unnati PatelUnnati Patel
Warehouse Associate at FlashboxWarehouse Associate at Flashbox
Matthew GordonMatthew Gordon
Leasing Agent - Residential Properties at Centurion Property AssociatesLeasing Agent - Residential Properties at Centurion Property Associates
Diana OsorioDiana Osorio
Project Manager at Enviromental Painting AlternativesProject Manager at Enviromental Painting Alternatives